Number 52 Charlotte Street

Was not a good stay Smelt like cigarettes Bed uncomfortable Damp and mouldy Windows not functional Paid deposit for parking remote - returned and taken pictures to prove never received my £50 back Contacted many times for refund never got replies

Shambolic & no morals Person who rented out the apartment ignored my calls, texts & emails which meant we had no access to apartment even though it was paid for. My wife & me were left stranded in the freezing cold in Glasgow & had to book a hotel. Absolutely disgusting way to treat people, would avoid at all costs.

i absolutly cant recommend it enough lovely to stay in and lovely owners. beautful location . i willl look forward to staying solo as it was just lovely thank u Veena and partner .x bed so comfy even though i never experenice but look to stayn soon all best kerry x

PHOTOS & Video evidence available on request...Paid for 2 nights only stayed for ONE...SHOWER OUT OF ORDER.. Only got my parking key deposit back because I sent email reminder, 3 months later. ! Poor communication, unclear where to park and how to park. Dirty, dusty, grimy, cold, everything shabby and clearly neglected. Poorly managed. Bed was okay. ENTRANCE Hallway" dark shabby full of the LINEN under stairs on display. BEWARE! main door only opened half way before jamming causing me to have to drop bag. No welcome pack that was up to date, information on how to use the apartment, or, use microwave as it was very confusing digital one. Non working cooker top.!!! Lots of useless crap left all over like stuff in fridge.!! Smoke detector fell off as I walked under it. And someone's old slippers left in cupboard.part of bedside cupboard was on floor in wardrobe. DANGEROUS! Cover was loose, fell off immersio heater. No instructions how to use heating....on and on......

Wonderful property in a great location.

Fantastic location for Barrowlands but place was freezing cold and filthy …1 smoke alarm not working electric shower not working and very little hot water only enough for one bath we had booked twin beds but room had a double .. none of the electrical items had been PAT tested… all this for about £130 per night .after complaining we were given a small oil filled radiator and said a plumber would be up to fix shower… outside the place looked neglected car parking availabile for £50 refundable deposit but access gate chained up so to get we had to walk through the flats next door …. No tea / coffee but dirty canisters …. We had to keep the curtains drawn whilst we were there as the windows were so draughty and sat wearing coats and hats for our whole stay …we were in room 11