Larinda's Landing Oceanfront Cottages

I booked a stay at Larindas Landing during COVID lockdown (October 2021), and unfortunately, my experience was far from satisfactory. Despite encountering unexpected circumstances that required a cancellation, I was met with a disappointing level of customer service. Upon reaching out to the staff to discuss a possible refund, I was met with a condescending and disrespectful tone that left me feeling frustrated and undervalued as a customer. The refusal to consider my situation and explore potential solutions seemed unreasonable and lacked the empathy one would expect from a hospitality business. Effective communication is crucial in the service industry, and I regret to say that the way my concerns were addressed fell far short of expectations. It is disheartening to encounter such an approach, especially when dealing with an establishment that relies heavily on positive customer experiences. I believe a business's success is not only measured by the quality of its accommodations but also by the level of customer service it provides. In this regard, Larindas Landing has room for improvement. I hope that future guests have a more positive experience or, at the very least, encounter a more empathetic and understanding response in case of unforeseen circumstances. Unfortunately, my experience has left a lasting impression, and I am unlikely to consider Larindas Landing for anyone looking for somewhere to stay in NS.

Exceptional, not only beautiful scenery but property is so well maintained, cottage had everything you could ever want, Bonnie, office manager of property was extremely helpful, will definitely return.

I cannot say enough good things about my visit at this cottage. We stayed in number 4 and it was absolutely what a I needed and more. So relaxing fully equipped with the kindest staff. The views and vibe were unmatched and I cannot wait to come again

Even with the hurricane, no refund possible, deposit and full amount been taking. Lot of money lost here even if you call weeks before your trip for cancellation they take the deposit and full amount. Definitely a bad situation here

We hadn’t been away all summer and were looking forward to this weekend!! We were not disappointed in anyway!! Staff was so friendly! Our cottage was right on the water. View was amazing!! Very clean. Everything we needed was there. Beautiful view and so peaceful. Can’t wait to go back!!

I rented a pet friendly cottage here for two months last spring. Initially I was grateful to find such a seemingly wonderful spot to first quarantine and then stay while I found permanent housing back in NS. The location is great but when one stays longer than a day or two issues become apparent. My cottage was full of both mice and nesting birds. I contacted management about the mice and they were great looking into it right away. The owner however denied there was a problem and removed the traps, thus attempting to make it a non-issue. Still finding mouse poop all over the kitchen and in cupboards I requested another cottage, or to let me out of my contract or to fumigate the place while putting me up in another of the vacant cottages while the fumes cleared. The owner was not open to any of what I offered and became quite hostile to the extent that I called 911 after being threatened by him. I did not inform them of the birds nesting in the attic next to the bedroom since I was afraid of what he would do next. When someone "snaps" like he did, I was leery of doing anything to set him off. I DID NOT FEEL SAFE after the encounter and he was ordered to stay away from me until I left. The staff of the place were exceptional; friendly and accommodating and I have no complaints about them whatsoever. It's sad really because the place has amazing potential but the owner is volatile and the place really should be fumigated at the beginning of each season.