Courtney B
14 апреля 2025 г.
The Spa offers a beautiful oceanfront setting and a relaxing thermal cycle experience—when conditions are ideal. The pools are well-maintained, and the coastal views create a serene atmosphere. However, on the rainy day we visited, the experience took a hit. Staff didn’t take extra care in maintaining rest areas—benches and loungers were soaked, and robes and towels ended up uncomfortably wet. The poorly designed, overcrowded change rooms added to the stress, making transitions feel more chaotic than calming. The spa was also too busy, with many guests not following the 15-minute thermal cycle rule, staying too long in hot or rest areas and disrupting the intended flow. Staff didn’t appear to be monitoring this, which made it harder to fully enjoy the experience. Checkout was similarly frustrating, with only one payment terminal available, adding an unnecessary delay at the end of the visit. Visit during off-peak hours and fair weather for the best chance at true relaxation.
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