Гость
31 января 2023 г.
The room Nº 121 had a leaking shower hose, poor beds and torn sheets with holes, no air conditioning, and multiple bed bugs that bit me all over my body from head to toes. The reception clerk said it was a TRAGEDY for them, but only offered to change the room for us with no other discounts refunds or even a free breakfast for this horrible experience. The bedding covers, pillows and sheets in both rooms (Nº 121 and Nº 102) had holes in it, toilet was leaking at the bottom, shower was leaking, no hot water in room Nº 102 (to which we were moved at night to be away from hundreds of biting bugs). Beds and their frames were of a horrible quality and weakly made with squeaky noise and short and narrow bed frames. Additionally to the €46 in cash that we paid to the reception (instead of the advertised €38) of the MODLIN PALACE. I am now in pain from the hundreds of large bug bites from my head to my toes.
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