Best Western Mountainview Inn

The hotel staff are very helpful. I always leave bags when I’m away skiing for the week. Checked in quickly. Rooms are big, immaculately clean, quiet and have v comfy beds. They are also nicely decorated. Got coffee machine, fridge, microwave & good wifi. Breakfast is pretty good. Got some fresh fruit, decent scrambled eggs, yoghurt and porridge if wanting more healthy options. It has a pool which is nice. Hall decor is now a bit dated and could do with being re-decorated.

Good service and breakfast

Decent Stay but Some Service Gaps Breakfast was definitely the highlight with a great variety and really friendly staff in both the breakfast area and housekeeping. The room had a Smart TV, microwave, and a cold mini bar, which were nice little perks. Reception, on the other hand, was disappointing. I asked if things would be closed for Victoria Day and was told she didn’t even know it was a holiday. She just said it’s best to Google it. There were a couple of bottles of water at the front desk, but she took them away right in front of me. When I asked, she said there’s no bottled water available in the room or the hotel. Coffee machine in the room without the bottle feels off. My room keys didn’t work after check-in, so I went back immediately. She asked for my room number, last name, and how many nights I was staying, then fixed the keys without much of an apology. As I’m writing this, I get the sense she might just be stretched thin. Still, it stood out, especially since even the pre-check-in messages felt a bit robotic and off. The hotel is pet-friendly, which is great, but the soundproofing isn’t the best. I could hear dogs barking. I didn’t have a view, but by the looks of it, most rooms probably don’t. However everywhere outside the hotel mostly does so it is unfortunate. All in all, it was an okay stay. Not bad, but with the high room rates and glowing reviews, It should’ve been better however other hotels in the area have lower ratings so I dare not try

Construction, front desk was rude, and was charged additionally for my pet after booking a pet friendly room and being told I wouldn’t be charged. Scam artists and unhappy. Now I have to dispute the charge

Wonderful place to stay at Breakfast was great very clean and very close to everything

房間大，設施新，衞生較好，早餐豐富，有山景，有泳池，有桑拿，前台服務人員熱情周到。該酒店可以説是性價比極高的選擇。