Comfort Suites at Rivergate Mall

Pool closed, hot tub doesn't work anymore. The room had mold on the bathroom ceiling, a dirty shower, dirty carpet, tiny pillows, a dirty couch, and mold on the mattress cover. I have a toddler and I was afraid for him to touch anything in the room. Very unhappy with this stay that was not refundable after we booked otherwise we would have left right after we checked in and walked into the room. There was also a hole in the bathroom above the sink where you could hear conversations clearly from the people in the room next to us. Major leak and the roof had pieces falling into the lobby floor. The only thing nice/decent about the hotel was the front desk staff that was friendly and close location to I65.

Clean nice elegant and peaceful places to stay everyone looks really nice and friendly he was very welcoming no complaints.....

Everything is very good. The only thing I didn't like is that it smells a lot like a cigarette at the main entrance.

Stayed here multiple times but for the first time we stayed on the first floor room 114 and there were bed bugs in the bed.

The smells of the room i don't know if the carpet was dirty or the air conditioning was not have a clean filter

Hard to get to, hard to find parking when busy. Likewise the room itself was dirty: my son pulled up the couch cushions and there was some kind of mold in it. The sink leaked water onto the floor. There was a ton of dust behind the bed.

Our room had blood or something on the walls in the bathroom and in the sleeping area the carpet was sticky we had to wear our shoes. The continental breakfast area was not stocked. The tables weren’t clean and the floor was covered in food as you were getting ready to leave, we went to use the bathroom and there was a cat trapped in the bathroom. At first, I thought this Hass to be only our room and after to speaking with people in the continental breakfast area, I realize that it was just the hotel in general we will never return and I would never recommend anyone going there.

IT WAS A NICE CLEAN HOTEL, THE BREAKFAST WAS GOOD EXCEPT THE WAFFLE PLATE IN MY OPINION NEED TO BE REPLACE AND THE SAUSAGE NEED TO BE COOKED OR STEAMED A LITTLE MORE( PORK NEED TO BE DONE) BUT OVERALL I GIVE THIS PLACE A10 MEANING EXCELLENT

Was more run-down than expected. Room had multiple cracked tiles, light mold on bathroom ceiling, broken curtains, and then rolling desk chair was unusable as it was missing a wheel. Friends had to switch rooms a few times to inop or leaking AC units. Could not use the gym. Looks like there was a long term leak above the window on the ceiling. Room smelled moldy and floor was all bleached out and warped. Elliptical machine was covered in rust. Service was good and breakfast was good. They just need to step up the TLC.