Best Western Inn

I had a good 3 night stay. This hotel has been here a long time I've stayed here several times over the years. It's a reasonably priced place, that may need a few things here and there but overall decent place to stay. I did meet the owner and he seems to genuinely care about his guests stay and seemed like a nice enough guy. The shower, in my room #300, was hard to control the water temp. but had great pressure. Maybe needing a new mixer valve. The floor in my room was pretty dirty though. It's a pet friendly room that seemed to need it's floors mopped a little better. Over-all I'm happy. They checked on me severl times to see if i needed anything. Again, seemed to care and I think the new owner, is trying hard to make improvements. I will stay there again when I'm in Goshen In.

Friendly staff clean rooms and very comfortable beds . Breakfast was good as well would definitely stay with them aging

This hotel is the best value for the price . The owner and staff are wonderful and will always do what it takes to make your stay comfortable

We stayed here for its proximity to Shipshewana and Nappanee. The staff was very friendly every time we spoke with them. Breakfast was pretty good. They had waffles, biscuits and gravy, breakfast sandwiches, cereal, oatmeal, and fruit. The room was big and quite clean. One of the issues we had was the shower head. It had lime build up and came out in a mist rather than a spray. We talked to the front desk and he let us move to the room right next door. The other issue was the beds. I didn't sleep well either night due to how hard and uncomfortable they were. I wouldn't mind staying here again if the mattresses were replaced.

Pet friendly room needed a good scrubbing on floors and walls. Dirty and dusty. There was an extremely strong perfume smell that permeated everything. It triggered asthma issues that lasted all night. Loud road right outside the room with lots of traffic noise. I have probably stayed in worse hotel rooms, but I can’t remember when. I don’t usually leave negative reviews, but this time it’s necessary.

The staff was friendly at breakfast and the owner personally thanked me for my business.

I slept well. Enjoyed coffee and an egg, sausage and cheese bagel and oatmeal in my room. It was close by the Mill Race Trail, where I participated in a 5K Walk for Immigrant Justice.

Staff was very friendly & helpful, especially owner, Scott, and counter-staff both late at night and early morning. Property itself is an older style two-story motel with individual outside entries off the ample parking area. Furnishings & fixtures are older but well-maintained and very clean; bedding was immaculate. Breakfast looked great, several guests and families were eating, although we didn’t have time to enjoy it.

My wife found the location of the Dairy Queen right next door a major plus! The only thought that came to my mind is the place could use just a little more TLC. For instance the one table in our room just needed one of the legs "straightened" to make things go from good to great! Details matter. We would stay there again.