Mars GardenWood Gotemba: отзывы

Очень приятное место. Есть свой Онсен, а так горячая ванная из Онсена в определенных номерах. Перед гостиницей большая территория с прудом. Можно кормить карпов и уточек.

Это лучший отель в Готембе. Кровать в номере огромная. Кейтеринг потрясающий. Пейзаж на 12 этаже очень хорош, а гора Фудзи прекрасна по утрам. Сад во дворе такой красивый, просто блокбастер!

Комната очень просторная и красивая 😊 Дети были очень рады возможности бесплатно покормить карпов в саду. Завтрак вкусный, я очень доволен. В следующий раз я бы хотел остаться подольше.

Комнаты были чистыми и опрятными. Тип номера, который я получил, был достаточно просторным. В отеле очень тихо, отдыхали в основном взрослые и дети постарше. Там был пруд с рыбой, и для кормления рыб предоставляется бесплатная еда. Онсэн был приятным. Японский завтрак был хорошо представлен. Единственным минусом был Wi-Fi, он не работает.

Персонал и обслуживание были великолепны. Онсэн был великолепен. Очень хороший отель для семей. Прекрасно провели время. Спасибо.

Отель, который стоит посетить еще раз

Clean room. Daily necessities well- thought out. Cups and plates provided are nice. Colour of walls and surrounding are perfectly matched.

Staff are very nice. It’s very quiet in the environment, very pleasant stay. Since we took bus at JR Gotemba, we called the hotel earlier for the pick up service. And unfortunately the bus was late, we could not meet the car anymore. We then asked the tourist information Ctr to call. ( tips to all tourists)

Graet service !

Huge room with living sofa set. 12th floor has a view of Mt. Fuji. FREE shuttle bus stop near by to go Gotemba outlet mall.

Our second stay in this hotel. We were here like 9 years ago but the hotel did not look aged. Things were well-maintained and clean. A good location for shopping at Gotemba Premium Outlet, which is a few minutes drive away.

Dear Mars Gardenwood Gotemba Team, I trust this message finds you well. I am writing to express my sincere appreciation for the outstanding service we received during our stay at your hotel from the 6th to the 7th of February. Due to unexpected snowstorm warnings, our travel plans were disrupted as all express and hill roads were blocked. In this challenging situation, the warmth of your welcome and the assistance we received in inquiring about Toyota Rent a Car were truly remarkable. I must extend special gratitude to a staff member (whose name unfortunately escapes me) for their unwavering patience and detailed explanations, providing us with the assistance we needed during these trying circumstances. This experience has left a lasting impression on us, and we wanted to convey our deepest thanks for the exceptional service received, particularly from the staff member whose name, regrettably, slipped my mind. Thank you once again for turning a challenging situation into a positive and memorable experience. We look forward to the opportunity to stay at Mars Gardenwood Gotemba in the future.

It is located in Gotemba but not exactly near any particular key food or shopping area but near enough to drive to the Premium Outlet, Hakone, Mount Fuji etc as a base. Of course top notch cleanliness. However, front office staff spoke little English and was not particularly helpful and welcoming. Beautiful fishing pond and surrounds. Good Onsen as well.

Food here is good. Hotel is little bit old but is clean