Affordable Suites of America Grand Rapids

Very convenient location and bigger space. There was an issue on this stay which the hotel worked with us to fix and will stay again.

Property was as expected for the value. A few places within the room were missed during cleaning (specifically the interior doors).

I couldn’t stay one night and had to refund. The first room they sent me to had a hole in the wall and 20 garbage bags outside the door entrance and patio. The second room they tried to give me had the roof literally coming down and the bathroom tub had a huge ring in it from not being cleaned. The furniture was chewed up and dingy. The lighting was flickering in each room. I didn’t even dare to sit on the bed! Disturbing and disgusting property. It looked more like beat up apar**ents. Smoking smell outside and in rooms. Will never recommend or stay at!

Well the door to the bathroom was locked and we had no key, it was after hours, so we had to breaking with a card

The first thing we noticed was the dirty couch with the spots and a tear in it (it felt greasy and we didn't sit on it). Then the dog-chewed end table, the baseboard trim held on with painter's tape, the loose electric outlets missing their covers and the complete lack of any utensil or dish in the kitchenette. However, the place was clean which is a tribute to the housecleaning staff, and the bed was comfortable. BUT the artwork over the bed did fall on us at 6:AM narrowly missing my wife's face. It seems the anchors in the wall had been ripped out and just pushed back in. The front desk did call us the morning before check-in to warn us that they had very limited hours, which we thought was a courtesy, but really just meant that we had to be there or be locked out. When we left, the desk wasn't open so we left the key and couldn't report the artwork incident. I've heard the place is changing hands, I hope it gets the care it needs, it could be charming with a little maintenance and money

The room had not been cleaned properly you could find filth in any corner. it also appeared to have had a family, more than 2 people, living in it for some time. the couch was filthy and there was just a feeling of unease the whole time I was there.

We arrived to find out the air conditioning was btoke, no one bothered to contact us at all. We tried yo suck it up but the room was 92 degrees smelled like pee, ashes all over yhr couch, just very dirty room so we left. Very disappointed

Worn, dirty, bugs, uncomfortable beds, minimal amenities, although advertised

The lock on our door was out of order the room was not clean ask to transfer rooms. Staff was very accommodating. Someone was murdered across from us in the middle of the night awakened by police lights and questioning around 5am. Hotel did not say or do anything concerning the murder. Not that it was their fault but there was no check in or anything that showed concern for safety or mental state of guest. At least a partial refund would have nice. Hotel definitely in need of major upgrades.