Suites Chapultepec

Hotel located in the middle of an old neighborhood with only a convenient store available a few blocks away; did not feel safe at night in this area. Multiple taxi drivers had difficulty finding the hotel. Small coffee shop downstairs but both days I was there it was closed. On second day internet failed...Next day after check-in, my bank contacted me to tell me there was a fraud attempt against my credit card. While I can't say with certainty the hotel is responsible, here are the facts: 1) fraud attempt was made by someone in Mexico; 2) I had not used my credit card in Mexico for over a month; 3) the fraud attempt happened immediately the next morning after checking-in to this hotel...Needless to say, I will not be staying at this hotel again!

The towel was not so clean, had stain on it. The bed was comfortable, the price was really good.

QTIEWNE UNA TERRAZA DONDE PUEDES TOMAR AIRE PUES QUE EL CABLE ESTUBO MAL ALÑ PRINCIPIO MY UN DIA LA ESTUFA NO FUNCIONO EL APAGADO

This hotel was very disappointing. The bed was the most uncomfortable bed I’ve ever slept in. I think I need a chiropractor now. The room was dirty. The bed sheets were dirty and full of hair. Paint on the walls was peeling and it appeared to have mold. The bathroom was not clean and the walls had brown stains next to the toilet. The floor was even dirty. The TV did not work and the WIFI was either extremely slow or did not work. We gave up on trying to use it. The surrounding area was bad and unsafe. Homeless and ********** roaming around. The only good thing about this hotel is that the AC worked good.

Not to my standards …trash was left from other guest

The staff was very friendly and accommodating. The location was ok. Easy walking distance to a store and a few local food places. The bed wasn't very comfortable, very hard. There wasn't any WiFi which I found surprising for a hotel in a big city. The cable TV was great. Amazing hot water in the shower! The elevator was greatly appreciated. The whole room could do with a good scrub, the walls, doors and windows were all a little grungy, but nothing major.

I’ve stayed at this hotel many times. The rooms are clean and quiet. The staff is super friendly and helpful. I would definitely recommend it.

Sucii

Todo muy bien muchas gracias. Muy conveniente para mi la locación del Hotel puesto que iba a unos asuntos personales a dos manzanas de ahí. El personal muy amable. El Hotel limpio. La cafetería/Rest también conveniente. Muchas gracias por sus atenciones y servicios