Open Village Sports Hotel & Spa Club

The room is very nice and clean. The pool water temperature is excellent, and the breakfast is great.

Enjoyed it, very fresh and tidy!

Hotel excelente muita simpatia atenciosos prestáveis  Muito limpo e muito cheiroso Com muita luz natural arejado Bem localizado  Recomendo

Excelente hotel para quem quer praticar tenis, Padel ou até Pickleball porque existem muitos campos. O quarto era confortável e limpo. Bom pequeno-almoço Empregados muito prestáveis e simpáticos

Hotel muito bom, spa fantástico, onde podemos relaxar e acalmar a mente.

Não foi uma experiência agradável 😔. O quarto não tinha o ar condicionado a funcionar e, apesar de solicitarmos a reparação do problema ou a mudança de quarto, só na 3a noite nos forneceram um termoventilador e um edredão que nos permitiram ter conforto e descansar. Pequeno almoço fraco.

Отель среднего класса, который вообще нельзя назвать 4-звездочным. Все ковровое покрытие грязное и/или ветхое. Комната, в которой мы просыпались либо от шума из других комнат/коридора, либо от света снаружи, так как часть занавески была повреждена... телевизор работал странно, и нам пришлось выключить мини-холодильник, так как шум раздражал. Очень плохой завтрак с небольшим разнообразием, соки, которые больше похожи на воду, мало заботы о еде, которая должна быть холодной.... Бассейн очень ветхий, будь то небольшая недостающая плитка, ржавчина на утюгах или пятна на потолке. , грязное потолочное окно или незакрепленные детали на грязных, старых и ветхих шезлонгах. Персонал на стойке регистрации был дружелюбным, персонал на завтраке был несколько груб. Там остановилась футбольная команда Эшторил Прайя, но мы не чувствовали от них особого шума. Много парковочных мест и тишина. В целом, отель с интересным спортивным аспектом, но с плохим управлением и обслуживанием, с некоторыми изменениями мог бы стать великолепным отелем, но деньги на счету вскружат голову.

I stayed one night at the Open Village Sports Hotel & Spa Club, and it was one of the worst hotel experiences I’ve ever had — even more shocking for a supposedly 4-star hotel. Upon arrival, I found the room in absolutely unacceptable condition: • Suspicious stains on the carpet, resembling dried blood; • Fridge full of rust and old dirt; • Shower handle visibly filthy and deteriorated; • Bathroom floor with hair present when I checked in. I felt so uncomfortable and disgusted that I couldn’t sleep and didn’t even take a shower. The room was unfit for guests. I immediately contacted hotel management, asked for a refund (€80), and was told the matter would be handled. Over 10 days later, I’ve received neither the refund nor any proof of payment. Despite multiple polite emails and opportunities to resolve the matter discreetly, the hotel stopped replying. I have since filed a formal complaint with the Portuguese Consumer Authority, reported the case to ASAE (the national food and economic safety authority), and am now sharing my experience here publicly. I do not recommend this hotel to anyone. What is marketed as a 4-star experience does not meet even basic hygiene or customer service standards.

Country club wih hotel rooms outside town. Its really a country club with rooms so it has a big pool where you can do laps. It also has a professional gym. The toilet seat was small. The hotel interior is functional. Breakfast was ok. No vegetables. Its 10 minutes by car to town.