Carlton Air Trail Hotel (Guiyang Guanshanhu High speed Railway North Station Branch)

First: this place is not a Carlton Hotel chain hotel. It is a rip off name. Secondly: it is located on the 8th floor of a commercial tower. As a 3 star rated hotel in china, it's on the high end of the scale inside. as a solo traveller, i am mainly looking at convenience and hygiene. I booked this place for it's proximity to the train station for my early morning flight. Arriving at the station, it took me 40 minutes to find my way to walk over to the hotel, and would have appreciated more information. How to get there: Exit the station at the west plaza, on your right somewhere, you will find a path which leads to an underpass to cross the highway. Walk straight into the basement of the commercial building, turn left and then go up the escalators. Then the hotel's lifts are on the left as you enter the building. The current state of the elevator lobby and the lift is dire. See photos. Cigarette butts, and renovation mess. In the reception, there was a lady in front of me that was haggling the prices of her room. Just so that you get an idea of the place. Once I got into the room, it was fine. Quite a nice area. But there was no Aircon control, it was all centralised, but at least it was cool in Guiyang that night. There was a wet mark on the sofa, see photo. I inspected the room for hygiene, and it was ok, clean towels, clean toilet, clean sheets, pillows didn't smell. The toilet flushes well, and shower room was clean. In fact, apart from the sofa mark and the rug condition, everything was good. I marked down the hygiene mainly from a suspicious wet mark and the state of the lobby/lift. I used the self checkout in the morning to catch my train, since the reception was sleeping under the counter. It takes 10-15 min today walk to the station with luggage, with no rain shelter. Be aware. It is probably better to just book a hotel in a slightly better area and take a cab.

設施：全屋智能，第一次入住刷臉開門沒有房卡的酒店，體驗感拉滿。配備了“小度小度”，兩個二十多歲的大寶寶玩的不要太開心，一會兒小度開燈一會兒小度關窗簾，就是空調風有點大，有點吹靠窗的那張床的位置，洗完頭睡可能不太行。不過好在這個季節不是很熱，晚上沒開空調倒也還好 衞生：第一次出來旅遊忘記帶浴巾，衹能用自己的洗臉巾擦身體和長頭髮，衹能長記性下次一定帶了。除了浴巾，其他的床鋪，衞生間，洗手枱和浴室衞生都很乾凈。但這個價位也可以理解了。 環境：周邊全是酒店，在一棟酒店樓的8層，這一棟樓大概有4-5個酒店，周邊還有很多當地的飯館，吃飯也很方便。離高鐵站很近，坐高鐵提前半小時走就可以，很適合高鐵出遊。 服務：我們是夜裡一點半到的酒店，前台有留人值班，這點讓我們都很方便。而且當時夜裡很前台説要預訂第二天高鐵送站服務，也很有耐心的幫我們安排，指導我們發訊息。第二天的送站，我們是提前退了房，酒店可以寄存行李，出去自己吃的飯，逛了逛又回來的時候，司機先生已經在等我們了。一切都安排的很妥當！不錯的一次體驗。

辦理入住時前台就沒人，到房間後，工作人員説剛剛在調試智能設備，然後幾次喚醒小度都沒有反應，換了幾次插座，最後把小度就放在地上，床頭的控制面板是掉下來，後面安上了不出所料是用不了，電閘控制的地方就在門口這麼一直開着也關不上，淋浴噴頭床頭的電話和肉眼可見沒有打掃，記事本上還留着上一個客人留下的筆記，訂的時候就是想趕高鐵不方便看見有接送服務定了，來了之後問是不是可以送，工作人員開始説可以的，去前台預約，後面聽到我們説離高鐵站近就開始勸説我們自己走過去也很近，果不其然去前台預約就被告知已經約滿了要等。失望透頂。

房間冷氣很足，乾淨衛生，是一間靠近高鐵站又方便的酒店。酒店提供免費的送站服務，不用再大太陽下走，實在太方便！ 如要到民生老小吃街，打車大概15分鐘。酒店雖然只有一層，但地面大堂有很大的上下車處，如要帶小朋友來也很方便。 房間能看到高鐵站牌～

房間乾淨衞生！被子 枕頭乾淨潔白很舒服！在衞生方面做得非常不錯，服務態度又好，還有免費的咖啡，自助早餐也非常豐富搭配的很均衡！就是沒有拍到照片，房間跟網上的圖片一模一樣，不用擔心有誤差！

這次入住體驗真的很棒!前台小王服務熱情，貼心，房間衞生乾淨裝有隔音玻璃，佈置舒服寬敞明亮，而且可以看到北站，附近還有小吃，適合出行選擇，下次還來。