Courtyard Gulf Shores Craft Farms

Great sevice and the hotel was very clean. If you have any pet allergies, THIS IS the place for you!

Wonderful stay. Very friendly staff. Felt comfortable staying here and would certainly stay with them again.

The guest service at the desk was very good. The hotel lobby was clean and neat. The room was clean and neat. The pillows were not comfortable. The mattress had a sag that was settled in where the two people have been lying. No free coffee in the lobby. The coffee from the coffee maker in the room was pretty bad.

I liked it because it was standard Courtyard property. What I didn’t like was the price compared to the age of the property. The room is over due a makeover. It needs every thing done the furniture to the light switch’s. The hinges on the doors had signs of rust. Not to be confused with clean. Everything is clean and tidy from the lobby and up into the room. Outdoors could use some work. Landscape is old and over grown. Pool area had potted dead plants. The pool was a nice view from my room. I wasn’t happy that the balcony door was all foggy in the inside of the glass. I would stay there agan just because it was clean.

We are on our honeymoon, which they knew, and still gave us the room by the noisiest elevator in the world with a view of the dirty roof. When asked about moving, i was just laughed at. Definitely expected more from a Marriott hotel.

They were unsure on how to check us in. Check out took longer than expected. They also made sure we knew it was more difficult because we used a third party site to book. The hotel itself was ok. You can tell much of it is dated and our air conditioner took a while to get cold.

TV reception was not very good. Everything else was above average.

Awesome customer service! They were very helpful and addresses any concerns. The cleanliness of the room was my only issue. My son found a jewel (instrument used to smoke) under the covers once the sheets were pulled back.

The staff was very friendly, the hotel was mediocre, looks like they need to put some money in investing and upgrading the appearance.