Royal Arena Hotel & Resort Spa

Rooms are very very old , no central air conditioning, no safe box , no windows , beds are comfortable but they don’t provide you with comforters, they give you bey thin blanket , we had no WiFi in our room , every time to make a call I had to go to hallway which was very hot and humid to make a phone call , to go to our room I had to walk outside then inside to go to my room , staff were very friendly, food and breakfast was okay for the money you spend but I will not go back

Hi The only issue I encountered was the lack of cleanliness in the toilets as they seemed very old and required maintenance That is all

This is one of the worst hotels I’ve been to in a long time. It is absolutely disgusting!!! Mark my words, this is a 2 star motel at best! It’s beyond gross. We arrived late at night for a last minute check in. Front desk Claimed to not have my ******* reservation, shook me down to pay in cash. As it was 3am in middle of turkey I had no choice. Despite ******* rating this hotel 5 stars, The room was what you would expect from a roadside motel in a slum. Stained carpets and linens, leaks, no hot water. This place will make your skin crawl. Returned from my trip today to find the hotel not only took my cash payment but allowed ******* to charge me for the stay as well on my credit card. But honestly, that’s whatever. I’m just happy to have made it out of this hotel without catching fleas or infectious disease. You’ve been warned!

This hotel was booked because it said five star, it was barely one! Don’t be fooled by the pictures. Toilet was dirty, air conditioning leaked

Worse place to be been threaten by one of the mangers to not leave a bad review wow unbelievable cloths went missing for dry cleaning came back after 4 days way more to count basically do not stay here

This hotel has potential BUT no one use it. Food was terrible, room dirty, shower terrible we stay 5 days we cannot take shower, phone in the room not working at all, reception not giving any information about hotel services. I never back to this hotel. I am not recommended.

The place was huge loads of facilities everything in one place, but every facility was not look after it and not well kept for example the breakfast was small and cheap and cheerful and not wide ranging, the restaurant food was not wide ranging, The toilet in my room was broken the window was also broken many things needed fixing in the hotel but we’re not kept in order the music was on from the morning which kept me awake which are disappointing me very much, will not be staying here next time

Very average hotel, focus 95% on turkish guests, coffee at breakfast in carton or plastic, unacceptable for 5 star. Wonderful spa, rooms at 5th floor constant noise from restaurant moving furniture starting at 6 in the morning, till late at night, no sleep possible during that time. Food average, beach not good, music too loud, bed comfortable, room spacious, bathroom ready for renovation, things broken. Restaurant staff needs to go on smile education, lobby personal 7 stars

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