Ambarish Grand Residency

Rooms are extremely dirty even after cleaning. Bathrooms are extremely dirty and fittings are very bad. Staff gave the worst communication possible. They keep a housekeeping guy in the reception and later the real receptionist gives out false information to get more money. Would never recommend anyone to go there.

Entire experience was pathetic. 1. Rooms were decorated but never cleaned. Carpets are like never treated or cleaned in last 10 years. 2. Rooms were so dirty you can't walk bare foot. 3. Toilet were dirty. Comod was totally yellow, some part of bathroom were broken from celling. 4. Bath tub were never cleaned and no curtain was there while having bath. 5. Room intercom were disconnected. So calling them from personal phone, but not a single no was reachable. 6. After checking in asked for breakfast, they said someone will come and take the order. So i have waited for 2 hrs but no one came. I went to reception to place order, they accepted it but not foods were not delivered. Later on i came down to reception and asked them to cancel order, came to who had taken the order didn't placed it to kitchen. From reception another direct calling no provided to me for calling. 7. Next day tried for more than 30 mins to call on that no for breakfast order, but no one was bothered to pick up the call. So i had no other option and had breakfast outside the hotel. For me this is 1st and last time i stayed in this hotel.

Most ever bad experience in a hotel stay at Guwahati. The amenities and services are the most horrible, which I have never experienced .

Hotel staff is totally rough, no proper way to contact them, bathroom dirty. No co operation from staff

We had booked the hotel last minute and the hotel seems decent enough for my family to stay for one night, but it turn out wrong. The reception staff was helpful, but apart from that everything is a mess. Right from allotting a room and made as changed rooms twice, once a room where someone was already staying had been allotted to us and few minutes after we were asked to leave the room and that they have given us another one. The rooms were dirty, the bathroom was dirty the ac was a problem.

Lack of proper room cleanliness, bathroom (basic amenities, no recharge of set top box (tv is for show off, no telephone to contact room service, and other things