Leonardo Hotel Hamburg Stillhorn

Was very nice place good service

"Büyük yatak odasi, güler yüzlü personel, ivi kahvalti ve otoyola yakin çok iyi bir konum."

Great customer service and friendly staff! The place was clean and cozy, and had all the amenities you’ll need. Great place if you come by car - I did not however, but there’s an hourly bus connection a few minutes away, and other frequent bus connection a 15 minute walk away, so overall definitely not poorly connected, but if you are unable to walk for long that would be worth taking into consideration. I didn’t eat at the restaurant, but it looked nice from the outside at least.

A lovely hotel with lots of parking.. great dining options for both dinner and breakfast and large spacious rooms with all the amenities you could need.

The lack of air conditioning in this hotel is really no big deal compared to others. Their baby cot is not clean, my child slept in their bed for two nights, he likes to sleep on his side and on his stomach, and his face is allergic to any part of the bed that touches the sheets. When I spoke to the hotel, they admitted that it was the hotel's responsibility and said that they could pay for an ointment so that I could go to the pharmacy and buy it myself. Amazingly, almost all the staff at the hotel had a very poor attitude, didn't care about the child, privately divulged personal information about the residents as a topic of discussion at work (every staff member knew about our personal matters/information, even those I had never seen) and even asked me if you wanted to call an ambulance for such a small matter. I cancelled my whole day plam and took a taxi to the pharmacy, which cost over 60 euros, and in the end the hotel only gave me 5 euro for the ointment, saying that I took a taxi to a pharmacy that was too far away and they couldn't cover the taxi costs, and the manager said that the only place they could pay for was a taxi to 10 euros, so they refused to pay for the journey?？？ But they didn't say any of that before I left, I was just told to take my own taxi to the pharmacy and they knew we were leaving that day so they made a very perfunctory promise which was all overturned. The important thing is that I paid 100€ for this baby cot and it was still not clean, finally I spoke to the manager and I said I paid 100€ only to get the cot and he said you have checked out and everything is sorted I don't know what is in your room now? !!!Anyway don't bring your children to this dangerous hotel, the staff were very dishonest and went as far as to say the room had been cleaned to destroy the evidence.

When you are driving on A1 and need a break for the night this is an excellent option. Just off the highway but not on one of the typical not so nice parking spaces slash petrol stations. The rooms were very well sound proofed so you did not get disturbed by the traffic at all. Bar stays open until midnight during the week so time to get a night cap if you are in the mood for that. Ok price and clean rooms.

Very nice hotel, ideal if you just need a nice place to stay overnight without spending any extra time in the Hamburg city traffic. Easy to access from the highway. Nice comfy rooms and great breakfast.

Booked this hotel for an overnight stay, driving from Stockholm to Brussels. Reasons for chosing this hotel particularly was close to the high-way, parking and a restaurant. Arriving at 20:00 hours after driving 995 km since early morning. The restaurant is closed and there is nothing open in the neigbourhood. My “superior room” has got at least 4 glasses and 2 cups but the minibar is empty and there is not even a bottle of water?! Incredible!! Will not come back!!