Hammamet Garden Resort and Spa

J'ai beaucoup apprécié ce lieu qui est propre et calme. Cependant, on a attendu 1h avant d'avoir notre chambre. Et celà est juste insupportable sous une chaleur de 37 degrés.

Dirty, disgusting hotel. Mold, rust, everything is falling apart. Food is mediocre, pools are dirty specially the slides… the pool’s water is green and smelly. The manager at reception is so rude non stop and bad mouths everyone and everything My booking was done a month in advance and they kept telling me they didn’t have it and to book with them. I had to contact ******* to solve the issue. And as a result they put us at the furthest room in the hotel, even though the hotel is pretty empty. The hotel should be 1 star not 4* …Really bad experience

This week my partner and I returned from our holiday in Tunisia. We chose the Hammamet Garden hotel and we are very pleased. Beautiful hotel. Above all, the service is professional and very nice. I highly recommend this hotel for relaxation.

This hotel is great! The food is excellent and so is the staff. The rooms are perect. I have spent 9 days on all inclusive basis in Hammamet Garden Resort. The atmosphere was lively and all members of staff were Great - they Couldn t do enough for you -)) It is an excellent value for money -))

Fabulous hotel. Friendly staff made me feel at home from the moment I arrived when I was welcomed by Sonia. Huge variety of tasty food. Spotlessly clean and comfortable beds. Large pool and pool bar and warm indoor pool. Lulu beach is 5 minutes walk through the side gate. The spa packages are excellent value and the girls are amazing, would highly recommend. There’s a wide range of excursions available to book for various adventures and budgets although I didn’t participate the feedback from other guests was all positive. Such good value for money and the staff are exceptional. If you’re looking for an affordable hotel with friendly vibes and good facilities I would recommend a thousand percent and return without hesitation .

We come to the hotel @2am morning 3 persons 3 separate rooms should be , they wanted give us one room...we just get our rooms @4am , it was first. then the hotel need renovation for sure water is coming rusty all the time , sometimes there is no water at all, the toilet is flowing. the lift is very old and my friend stuck there for one hour nobody didn't hear him when he was shouting for help , on the reception they just smile of that. the food was ok only from Thursday-Saturday , all other days they keep doing food what has been left from other days , there was no animation around just music @9pm 30 min play with children's and thats it...

Not a 4 start hotel Worst holiday experience ever! Definitely would not return. First of all arrived at Hammamet garden in a large group staffs attitude was horrible. I was handed keys after a long wait no one showed us up to our room was left wondering around in circles eventually the room was found. The room was left in a tip as if someone has just checked out nothing was cleaned. Beds all in a mess rubbish all over the floor was an absolute tip the room. Food wise don’t even start all member of the group we’re left with an upset stomach and diarrhoea. Food was always re used meat/fish uncooked chefs all moody and had really bad attitude as if they are forced to work there. Very limited of choices same food day in and day out the hotel definitely re uses the food in every way possible. Deserts were very warm. Come to get crepes lady was very rude who was serving. hardly any drinks available drinks machine was never working When asking a waiter was fobbed off and never to be seen again. Very hard to get hold of cutlery and glasses for drinking they were very short of these table clothes alway dirty. The head chef was very very rude. Some of the dining staff were very friendly and even admitted to what we are eating is rubbish and recommended some food spots close by to the hotel and made mention of that what we eating is something they will never eat which says it all. We always had to bring food from outside as the food was disastrous. Excursion guys would get annoyed if not booked any activities with them if you go up the road you can find same activities for half the price. Rooms AC never worked was rubbish. Brown water running through shower. Cleaners were cleaning rooms daily they were lovely they are the only ones who actually bother. WiFi was hardly working always had issues connecting. The hotel has its own beach Somedays a minibus will be there to take you down to the beach some days it’s no where to be seen. Come to the beach it’s dirty rubbish everywhere when you go the hotel side you can only sit on a few sun beds which were very dirty no mats on sun beds you can only sit on one side. Sun beds were filthy and covered in wet sand. Staff come and moved me off as they claimed one side it’s not part of the hotel. I will have to stop there as I could just go on how terrible this is I will let the pictures do the justice! Overall experience would definitely not recommend hotels filthy, very old deco, smells of sewage all the time definitely not a 4 star hotel this should be a 1-2 star hotel with the service the hotel provides total disastrous experience and a waste of money a holiday which no one enjoyed! Save your money and do not book here look elsewhere I am talking from experience.

Booked this looking at the reviews however, I was very disappointed. The night we landed, we got to the hotel around 11pm, we were checked in quickly however, we asked for some food and they gave us a plate of veg and some meat with an egg in the middle which was cold and disgusting. Not genuine food. Secondly, throughout my stay, the A.C was not working and when I asked one of the receptionists. they said it won't work at this time of the year. That was a killer for me as the weather for reaching 28 degrees during the day and it was very humid on a night. No fans provided and it was very hard for my kids to sleep as we are not used to this heat due to living in the U.K. Massive disappointment. The breakfast and food was shocking, nothing for brits really, the cereal had no milk to go with, the chefs are always rushing, omelettes were undercooked, chefs are saying there is no more pancake mix remaining so my kids would remain hungry when in fact, there was plenty of pancake mix, the chef just couldn't be bothered to walk back to the kitchen and get it. It was only when I complained to the manager, the mix suddenly turned up. It's not acceptable as I had paid a good amount of money for my weeks stay. The waitering staff were brilliant and one elderly man in particular, made a great family bond with us. The owner or the big manager was a miserable person who never smiled and spoke to his staff like they were slaves didn't go down well with me either. Hammamet overall isn't too good as there's not much to do and not enough for amenities and the choices of food places are nothing like what we have in the U.K. They didn't even have a McDonald's or a KFC so food was a big struggle. We had to travel to Tunis and Sousse and spend the days there so that the kids can eat food that they like. I would not recommed the town or this Resort at all. Please avoid and don't be fooled by the cheap prices.

I've never really been inclined to write a review, but in defence of all the negative reviews, I feel it really necessary to leave a positive review. The staff here work SO HARD to please the customers in the hotel, and they really made our holiday. King Said (haha!) , Muhammed, Elmi, Atef & Angela on the Animation, Also Aminho, Faued & Jedidi really made our holiday special and were sure to include everyone in each activity, without pestering you. The elderly were treated with the utmost respect, helped up and down the stairs, helped with getting their food etc as well as the children who were looked after *incredibly well* by the staff. The food is absolutely fine- something for everyone at breakfast, lunch and dinner- as well as snacks during the day too, usually pancakes and doughnuts. The hotel itself is impeccably clean and in our opinion not outdated at all- you are in Africa not Europe- please don't forget this! We have stayed in other hotels in tunisia much worse than this one! Our room was absolutely massive- separate room for the kids, granted the aircon was a bit iffy, but again you're in Tunisia not Benidorm! There may not be ice creams or crisps (lol) but there is a shop directly across from the hotel - as well as a hotel shop too. We visited during Eid and although the staff should have been celebrating with their families they were serving us - with a smile! I will add that we went at the end of June for 10 nights (with no problem at all!) and it was relatively quiet- the last 3 days (July) did get very busy- but the hotel was clean the entire time as well as the pool - however unruly guests make it hard for staff to keep up! The "sellers" selling trips didn't bother us once after we said no, as well as the spa people. Everyone was incredibly friendly. The animation team were amazing with all of the children and constantly keeping everyone busy. Overall a holiday is what you make it, if you spend all of your time trying to connect to WiFi or complaining- you're not really going to enjoy your holiday are you? The only criticism I do have is the drink situation during busy periods- the first week was absolutely fine but as it got busier the soft drinks machines couldn't keep up. Again due to busy periods. Will visit again, thankyou hammamet garden.