Extended Stay America Suites - Hampton - Coliseum

The staff was professional and very accommodating. The hotel needs major upgrades. Very dated. The water pressure was horrible. I had to move rooms when I first checked in, however the staff was very helpful. There needs to be a lot of remodeling done.

Well my family and I have been here for almost a year for temporary housing things was tough trying to pay weekly till couple promotions that came my way. The GM ms. B has helped us out a lot with late payment when I have to work late. Most of the staff is helpful at times. Things had changed for the best during our stay like new windows was installed in all the rooms and carpet is being replaced in rooms currently. New air conditioning is being installed weekly that I always see when coming in from the front. They have installed alarm systems on all exit doors to insure safety for my family and all guy in the hotel. I would say that things here are getting better. I know so of the guest here personally a they would agree that this is the best hotel to go to with a full operational kitchen. The only thing that keep s happening is out of order on the washing machines but they are being fixed fast so that families like myself can wash with ease. I would say to download the app so they you can wash easily instead of swiping your card each time. So overall I would give this hotel a 5 star!!!

The check in was fine. The front desk clerk was pleasant. When I got in the room, it was dingy. It did not feel clean. The tub was cracked on the bottom, so I couldn’t take a bath. The tub was horrible. The worst part is at 8 am I heard an electric saw and banging from a hammer. It sounded like it was next to my head. I called the front desk, I asked them could they ask the people to stop banging. The desk clerk told me “no” bc the work was schedule. She did apologize but where was the solution? She could’ve moved me to another room. But if it’s scheduled why assign someone a room right next door?! You get what you pay for. I should’ve spent another hundred and went somewhere much nicer.

Property somewhat old and could use a good carpet cleaning all throughout the building. The property is no smoking but too many people have broken that rule. Good for an overnight stay.

Very friendly staff - loud fan in bathroom when turning on the light

No smoking rule so it smelled nice on the property. The front desk employees and the room itself, was GREAT! Loved it soo much I booked another night. 😊

I found a roach on the stove. The toilet was over flowed.

Jessica was awesome! We were coming from out of town and needed an early check-in. She was happy To accommodate it, which saved us for not being late to a graduation. Made our trip stress-fee

The location of the property was perfect as I was visiting for Hampton graduation. My family lives near by. I originally found a different hotel but the price spiked so I chose this one instead. When I arrived there was no one in the lobby so I had to call on the phone to get service. That wasn’t a huge inconvenience plus the staff was nice so it was fine. The quality of the rooms were the issue. They are extremely dated and the cleaning was not up to par. The microwave was rusted as was the frig. The bathroom had hair from previous guests on the walls and inside the tub. The ironing board sounded like scratching of a chalk board when trying to open it. We only used the room to shower and sleep as we were out with family most of the day but there was no real comfort in the room if we chose to just relax in there. The trash room was disgusting and the smell was a different story. The grab and go breakfast was ok and thoughtful but I will say the muffins were dry. Honestly I’d never stay there again. If the sole purpose is to get a few hours of sleep or just shower then this is the place. Otherwise, no thank you.