Grand K Hotel Suites Hanoi: отзывы

Ответ от объекта размещения: Уважаемый уважаемый гость, Мы очень ценим ваши комментарии относительно вашего пребывания в Grand K Hotel Suites Hanoi. Всегда приятно получать положительные отзывы. Я поделюсь вашими комментариями с нашей командой. Я уверен, что эти отзывы послужат стимулом для всех наших сотрудников, поскольку мы стремимся постоянно улучшать качество наших услуг. Еще раз спасибо за то, что поделились своим опытом, и мы надеемся, что ваш следующий визит будет таким же приятным, как и предыдущий. С уважением, Менеджер службы приема и размещения

Ответ от объекта размещения: Dear Sir/madam,Thank you for your recent stay and sharing your experience at Grand K Hotel Suites Hanoi. We are delighted to read that you are satisfied with us overall. We’re also taking your feedback seriously about shower water. At Grand K we value all guest feedback, so your constructive comment has been shared with the hotel management for future reference. Again, thank you for your kind support and sharing your experience. Grand K Team hopes to have another opportunity to welcome you back on your next trip to Hanoi. Wishing you all the best.Kind Regards,Le Thu Ha ( Marcom Manager) Grand K Hotel Suites Hanoi

Ответ от объекта размещения: Dear M. Sir/madam,Thank you for your recent stay and sharing your experience at Grand K Hotel Suites Hanoi. We’re taking your feedback seriously about the problem you mentioned. At Grand K we value all guest feedback, so your constructive comment has been shared with the hotel management for their future reference. Again, thank you for your kind support and sharing your experience. Grand K Team hopes to have another opportunity to welcome you back on your next trip to Hanoi. Best regards, Le Thu Ha (Marcom Manager)

Ответ от объекта размещения: Dear sir/madam,We much appreciate your current stay and your lovely review.It's our great pleasure to learn that you enjoyed the stay so much. Without doubt, your compliments inspire the entire team (specially Ms. Nemo) and help us to keep delivering the best service to all valued guests.Again, thank you for your stay and sharing this positive feedback. Grand K Hotel Suites Hanoi Team is truly looking forward to your next visit for another memorable stay.Wishing you all the best.Sincerely,Kind Regards,Le Thu Ha ( Marcom Manager) Grand K Hotel Suites Hanoi

Ответ от объекта размещения: Dear Mr. Harishbhai, We very much appreciate your comments regarding your stay at the Grand K Hotel Suites Hanoi It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager

Ответ от объекта размещения: Dear M. Jin, Thank you for taking the time to share the review at Grand K Hotel Suites Hanoi. We are so glad to hear that overall, you enjoyed your stay with us.Your experience is very important to us and we are thrilled that our service and standards have met your expectations.We look forward to welcoming you back to our hotel soon.Sincerely,Le Thu Ha (Marcom Manager)

Ответ от объекта размещения: Dear Sir/Madam,We do appreciate your time sharing your opinion with us.We're very happy to know that you had an excellent stay with us. This encourages us a lot and we’ll continue to strive to bring guest experiences more than expected.Have a nice week & we look forward to welcoming you back our hotel soon.Thanks & best regards,Ngan QuanSales Department

Ответ от объекта размещения: Dear Sir/Madam, On behalf of Grand K Hotel Suites Hanoi, I would like to thank you so much for choosing us and sharing feedback following your recent stay to at our hotel. I am very happy when know that you had a pleasant and enjoyable stay at our hotel. Our team always tries our best to provide excellent service, and this is the points that I was very impressed and proud of them so far. We promise that we will keep up the good work to make sure that at your next visit to our hotel, we will welcome you and deliver the better and better service. We look forward to welcoming you back in Grand K Hotel Suites Hanoi soon.Kind regards,TRAN THUY MAI (Ms), Marcom Manager, Grand K Hotel Suites Hanoi

Ответ от объекта размещения: Dear Valued Guest,We very much appreciate your comments regarding your stay at Grand K Hotel Suites HanoiWe are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us.Sincerely,Front Office Manager.

Ответ от объекта размещения: Dear Aicheline,On behalf of Grand K Hotel Suites Hanoi, I would like to thank you so much for choosing us and sharing feedback following your recent stay to at our hotel. I am very happy when know that you had a pleasant and enjoyable stay at our hotel. Our team always try our best to provide the excellence service, and this is the points that I was very impressed and proud of them so far. We promise that we will keep up the good work to make sure that at your next visit to our hotel, we will welcome you and deliver the better and better service. We look forward to welcoming you back in Grand K Hotel Suites Hanoi soon.Kind regards,TRAN THUY MAI (Ms), Marcom Manager, Grand K Hotel Suites Hanoi

Ответ от объекта размещения: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Grand K Hotel Suites HanoiIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Front Office Manager

Ответ от объекта размещения: Dear Valued Guest,Thank you very much for your recent stay and sharing your wonderful feedback at Grand K Hotel Suites Hanoi.It's our great pleasure and honor to read that you had an excellent experience. You were also satisfied with the surroundings, amenities, cleanliness and service. Certainly, your nice words mean a lot to us.Repeated thanks for sharing this lovely feedback. Hopefully, your future travel will bring you back to Grand K and have another excellent stay with us.Last but not least, wishing you all the best.Kindest regards,Chinh Ninh (Jessica) Guest Experience Manager

Ответ от объекта размещения: Dear Leo Lkn, On behalf of the entire team, I would like to express our sincere thanks for your kind support and sharing your positive feedback. We are so delighted to learn that you had a perfect stay and enjoyed our facilities & services. At Grand K, guest satisfaction is always our 1st priority so your compliments really mean to us.Once again, thank you for your kind support and sharing your experience. The team and I look forward to serving you back on your future trip to Hanoi.Wishing you all the best.Sincerely,Jessica NinhGuest Experience Manager