Premier Inn Harlow East (Church Langley)

What an amazing experience for a premier inn. I came and stayed at this lovely hotel while I was seeing family. I am very shocked. The staff are simply lovely! Amelia has a beautiful smile which I had the pleasure of capturing during arrival and was helpful to the upmost degree. She comes across as shy but will excel at her role once she realises her value. The room was spotless with an updated bathroom along with a comfortable/roomy bed. They were also selling some goody bags for the children’s hospital great ormanstreet. I personally find that extremely humane and a massive selling point for this lovely hotel. There is a restaurant next door but with a Tesco just a 3 minute walk down the road i found myself not needing to go there as i tend to not eat big meals. Thank you so much to everyone at Harlow east who made my stay memorable.

We have stayed here before and had a perfect stay. However this time was different. We had room 202 on the top floor. It was much smaller than previous rooms and the bed was so uncomfortable we both ached all over in the morning. The air conditioning made the windows run with water and the curtains were all wet. It was very quiet and that's about all I can say.

I was pleasantly surprised with the location, opposite a Tesco and next to a Pub/Food chain where meals were taken. The hotel and room were clean, the bed comfortable, I had two good nights sleep. The staff were friendly and the receptionist very welcoming

We had a 5* stay here bed very comfortable room very clean and was well stocked of tea and coffee in the room. receptionists Suzanne was great very welcoming :) would definitely stay again with the experience we have had at this premier inn thank you again

Sadly there was no hot water in the sink due to a possible tap problem and I had to boil a kettle. The TV would not change channels or volume when requested and sometimes went off on its own despite changing the batteries in the remote control, even the buttons on the side of the TV didn't do as requested. Being on the second floor it was very inconvenient when the lift was out of action on our way home with luggage. We prefer a reception which is manned at all times which this one is not. The free wifi is terribly slow. We will not stay here again and will go back to using Harlow Mill Premier Inn.

Stayed at the Premier Inn for a few days for a family event. Rooms were very well kept and clean. Congratulations to the cleaning staff who were friendly and always offered a smile. Dawood at the reception was particularly attentive and assisted our large family group in numerous manners. Dawood had a very professional and personal approach which we all greatly appreciated. Well done Dawood and thank you again for everything!