Hampton Inn Harrisonburg-South

The toilet was way too low. I am a senior citizen and i had difficulty getting up and down on the toilet. There wasn't anything to hold on to. Internet connection not strong for work.

The staff was wonderful. They were very helpful with directions and were friendly and courteous. The room was very clean and comfortible. A great stay!!

Very professional and courteous staff. Location was convenient to shopping, restaurants and university activities, highly recommend

I called prior to check-in to tell them we will be there around 9pm. Got to hotel and had to wait 15 minutes for someone to come to desk. Short staffed.

This appears to be an older property but pretty well taken care of. Our room was good sized and there was plenty of room in the bathroom. The room had carpeting, which I do not care for. Carpeting is never clean. I would rather see plain floors, which can be kept cleaner. The shower head was very high on the wall not allowing me to reach it to change the direction or choice of sprays. But overall it is a place I would choose again if I were back in Harrisonburg.

The check-in staff was friendly. When we arrived at the room, only one key worked. One of the two beds in the room was dirty and the sheets had to be replaced. The woman from the front desk replaced them for us, but it took a long time for her to arrive to do so (she was alone at the front desk and it was a busy weekend). Then when we closed the bathroom door, it locked. I called the front desk again to have someone come and unlock it. She arrived much later to figure out the problem, then said she would return with a tool. Again, it took a long time. Eventually when she returned and got the door open, she determined it was an issue with the door and not that we had accidentally locked it when we closed it. Breakfast was okay. The kids were sad that the waffle maker was out of order. Check out process was easy, but less friendly.

This location was the worse Hampton property we have ever stayed. The floors did not look like they had been cleaned, the room only had 2 lights, mold in the bathroom, the bedding was horrible, the experience was hands down just horrible. We wanted to leave but we arrived so late it was not worth the trouble. I will be contacting cooperate about our stay. The staff member who checked us in was very nice but sadly that was the only positive about our stay. I do NOT recommend this location.

This was the last hotel we visited while on our recent trip. It too was clean and the staff nice to work with. We enjoyed our visit.

We arrived and had to wait 20 minutes to check in because of the computer wasn't working properly. The front deck employee was very apologetic and extremely frustrated with the system. The internet access was also not working properly.