The Regency Hotel Hatyai

Я постоянный посетитель Хатьяя и впервые останавливаюсь в отеле Regency. Это худший опыт, который у меня когда-либо был. Мой номер был забронирован в старом крыле. Я не говорю, что новое крыло лучше. Номер обветшалый и старый. Никаких надлежащих удобств, только полотенце, мыло для тела и шампунь. Полностью отсутствуют основные потребности, такие как фен. Здесь воняет, и обслуживающий персонал относится к этому месту как к своему дому, перекрикиваясь друг с другом по коридору, что можно услышать из номера. ОНИ ДАЖЕ СЪЕЛИ МОИ ФРУКТЫ, КОТОРЫЕ Я ОСТАВИЛ В НОМЕРУ, КОГДА Я УХОДИЛ ЗА ПОКУПКАМИ. ЭТО ПРОИСХОДИЛО ВО ВРЕМЯ ЕЖЕДНЕВНОЙ УБОРКИ НОМЕРОВ. Отношение к обслуживанию клиентов на стойке регистрации ужасное! Очень плохо! Я больше никогда не вернусь в этот отель! 😡

The room accommodation is nice and comfortable. The lobby is very spacious and comfortable for relaxing, and the pleasant scent throughout the area creates a welcoming atmosphere. However, the bathroom has a water drainage and leakage issue. We reported it on the first day and were informed that it would be repaired, but the problem was still not fixed the next day. I hope maintenance response can be improved for a better guest experience overall.

Spacious room with good amenities. But lack of toiletries. Their water heating system is not working efficiently during peak season. Overall, its a good hotel, located at the centre of hatyai, with affordable price.

Location wise is unbeatable. Right at the center of Lee garden. The rooms are clean but the lobby did smell like old cupboards. Hopefully they can improve on that. All the staff are friendly except for one. They ask for 5min to check the rooms which is understandable but when I mentioned I need to go after the 5mins as the van is waiting , the staff just toss back my passport to me on the table which is rude! She also speaking in Thai to her colleague (mention something about the 5min…). If you need more than 5min you can just communicate properly instead of showing a not professional attitude. I would like to mention again it’s just that one staff which has bad attitude. I think other staff are really friendly and kind.

Although this hotel is not new (just as most hotels in Hatyai are), nevertheless it is centrally located in the centre of the city and is within walking distance to eateries, convenience stores, and the ever popular Kim Yong wet market.

An very old hotel, hotel lobby smells mouldy, no difference from reno. Room furniture are very old too. Aircon is very lousy (old sch turning of temp at the wall), no ventilation in the toilet (will be smelly when tissue paper are thrown into the bin), no shower curtain when u shower and floor will be wet, bedside no power plug (only 1 plug behind the TV - which means only location for charging). TV very small and not clear even maintenance guy came servicing. Will not come back to this hotel and not recommended. Horrible hotel!

To improve interior room clealiness- bed and flooring. Old furniture.

Excellent location. Food everywhere. Bars also nearby

Overall a good experience. Relatively clean. Excellent location as it's near to the Lee Garden night Market, Kim Yong Market. There are also many eateries, convenient stores and pharmacies