Mercure Hefei South Station Luogang Central Park Hotel: отзывы

Wonderful experience at Mercure Hefei South Railway Station. Very kind and helpful staff, top quality amenities, and amazing value for the price.

This was my first time staying at a Mercure hotel and I was not disappointed. This new hotel opened in April. I usually stay at less expensive hotels but I was attending a festival at Luogang Central Park and wanted to find accommodations nearby. It was a short walk from the hotel door to the festival gates. I could see the stages from my room. The service at the hotel was the best that I have ever encountered. I was immediately greeted by the guest services agents. Sally, the front office manager, assisted me as I checked in. She speaks excellent English. Sally assisted me by entering the hotel address and room number into Meituan. The food was delivered to my room by robot. Sally and the staff at the front desk made sure that everything about my stay was as perfect as it could be. On day two, I ordered Meituan again. The food never arrived. As I do not know any Chinese, Sally helped me by talking to the vendor and delivery driver. She spent two days (even after I had checked out and gone home) to make sure that I got a full refund from Meituan. For some reason, I could not rent a phone charger from the machine in the lobby (that is a problem on my end not a problem with the machine). One of the guest services agents on duty rented the charger for me and I paid her when I returned the charger. My room was beautiful! I had a corner room with windows on two sides. I enjoyed a long soak in the tub each day. The toilet came with a remote control that I translated. There were a few minor things about the room that could be improved. 1. The refrigerator was stocked with free beverages. However, there were no sugar free sodas. The water bottles are smaller than what I am used to and there were only two bottles of regular drinking water in the room. The maid and front desk were happy to supply me with more when asked. 2. The telephone sits on the bedside table that is in the far corner of the room. You have to walk around the bed to reach it. The phone would be more accessible on the side of the bed closer to the sitting area. I don't usually use the hotel phone but you do get a call when the robot comes to your door. 3. To open and close the curtains, you press the button next to the bed. The corner room has large windows on both walls. There is no way to only open the curtain on one side of the room. The morning sun was too strong from one window so I used a chair to prop open the curtains on the other window. 4. There is a lack of foreign programming on the television. Other hotel chains that I use have a free English movie station like HBO or Cine-Max. I travel with a USB stick that has some movies saved on it in case the hotel does not offer such programming. However, the original TV remote is not supplied in the room and there is no way to change the TV input from their satellite box to the USB port. I did not have my laptop with me. I inquired with Sally at the front desk but there was nothing that she could do. There was an option to order pay per view movies. 5. The next problem is my error. I put the paper do not disturb sign on the door. I did not realize that there was also a button on the light switch that turns on a green light outside of the door when you want the room cleaned. I accidentally turned on the light. The maid walked in on me without knocking first. She was very kind and apologetic. I did not use all hotel amenities. I did enjoy the wine, coffee, and snacks in the front lobby. I also ate breakfast in the hotel restaurant each day. There was a nice variety on the breakfast buffet that changed daily. I found the laundry room to be clean and comfortable with a small sitting area. It is located near the fitness room and restaurant. I would definitely choose to stay at this hotel again if I am in the area. The small issues that I mentioned above are just minor inconveniences and nothing that can't be corrected or worked around. Based on my stay here, I would also try other Mercure hotels when traveling.

The hotel is new, nice and clean. Excellent choice for people able to speak and read Chinese. For foreigners it works but the staff does not speak English except one lady at the front desk.

new and clean , worth a stay

酒店靠近園博園，合肥南站。出行方便。靠近高架那一邊的客房雖説有點吵但是可以看到園博園的全景，其他三個方向的客房基本看不到園博園。美居酒店客房佔據10-12三層，外加9樓餐廳洗衣房健身房。總之體驗還是不錯的。

因為第二天要去科技館，所以選擇了美居，第一次入住，前台小姐姐特別好，小朋友的洗漱用品之類也考慮到了，還會要求提供小朋友的身份證證明，這個很細緻。房間很乾凈，服務很滿意，提供免費停車場，早餐特別好，小朋友很喜歡吃，種類豐富。

設施：齊全，安全 衞生：很棒，浴袍獨立包裝 環境：清新乾淨，餐廳温馨，種類豐富 周到，貼心，服務，小冰箱還有可樂和氣泡水 特別是前台的小姐姐，熱情，態度好，免費升級，送了一份早餐，感到賓至如歸。旅途中間休息的好選擇，去罍街，駱崗公園都方便。

法式自助早餐: 早餐不好吃，全是碳水，很油。水果不錯 迷你吧首輪暢飲:這個可以的 酒店設施挺好的，就是白天外面高架有點吵，晚上還可以 床很舒服！！！

早餐：早餐時間是從6:00 一直到上午11:00，時長感人。種類豐富，餛飩挺好吃的。 房間：裝修很新，衞生挺好的。 服務：前台小姐姐免費幫忙升級了房型，服務態度超好，保潔阿姨和餐廳阿姨的服務態度也很好，而且可以延遲退房到下午3:00。 總體：整體體驗非常好，以後有機會還會選擇美居！ps，酒店大堂的自助茶點，餅乾不太好吃🙁

總體來説挺好的，衞生方面的瑕疵就不説了，房間視野很好——能看到駱崗中央公園。

美居很新，今年開業的 設施：很新 衞生：很乾凈 服務：很好，前台服務態度很好 環境：有高架橋有的房間點吵 法式自助早餐:早餐挺豐富品類多，還有不少水果

去合肥參加電音節選擇的酒店，選的太對了，下樓過馬路就是駱崗公園，非常方便了。因為想看到電音節現場的緣故，選擇了朝相公園一側的房間，説實話靠近路邊有點吵，但酒店配備了耳塞，如果正常出行建議選擇其他朝向的房間會更安靜些。酒店環境衞生中規中矩都不錯，前台服務特別好，點個贊

為了看VAC，酒店就在駱崗公園對面，步行很方便，裏面有很多可以逛逛吃吃的地方。酒店很新，各設施都很新，單為看演出來説還是較為滿意的，但周圍還沒開發出來，沒有什麼別的店鋪，外賣都比較遠。 入住非常快，最多1分鐘，前台小姐姐貼心的準備了伴手禮，一小袋水果和一盒馬卡龍。第二天早上趕高鐵，吃了酒店的早餐，樣式不多，但是少而精，麪條的料自己加的，牛肉都很紮實。 總體非常滿意，有機會再來！

乾淨整潔，窗明几亮！住宿環境舒適，位置較好，對面就是公園。