Suytes

入住前也沒有事先通知要有密碼開啟信箱才能拿到房卡 前台也沒有人 要打幾次電話才找到人解決 花了一段時間才進到酒店 沒有服務可言 房間設施鋪塵 讓人感覺不整潔 唯一優點是空間很大

看上去離火車站不遠，但其實距離有點尷尬，尤其是拖個行李箱的情況下。房間還是挺大的

訂的房型有小廚房很方便

服務到位，每次到必住之！交通便利，房間配套設施安排合理，便用方便！衞生清潔很合心意，能為客人設想周到。

Excellent room, comfortable and with fine bathroom facilities. It is a bit difficult to reach SUYTES as the access road Czernyring is closed due to roadworks. Tricky if you walk from the train station and cross Montpellierbrucke.

Clean, modern, close to the train station and very quiet. I loved having the mini kitchen as a break from dining out. Check in via the key box was easy. My only complaint is that the WiFi was so weak that I had to sit in the lobby to use FaceTime. Note: in September 2023 there is some construction that makes it confusing to get to the hotel on foot coming from the tram stop or the train station. Just cut through the parking lot of Mandy’s Fast Food, which will take you to Czernyring.

Very nice and big appartment with 2 balconies in quiet area. We brought bicycles so it was very easy to go to old city area. The host offered parking for the bicycles free of charge in locked garage. We enjoyed the high standard of the appartment and the high service from the host. He gave top service and we had a very pleasant stay.

Very responsive staff, and helped us to load luggage to our apartment. However no AC might be a minus point when weather is too too hot. However during our stay weather was warm but not too bad yet without AC. It’s quite close to HBF, where is about 10 mins walk. Very easy to go to anywhere u wanna go. During our stay, the cleaning staff left a rag in the balcony, also we found unwashed cups inside the dish washer. it’s not a big thing but could be improved later. As we had to check out early in the morning, by calling the staff on the phone we were given very clear and easy instruction to check out. We certainly would like to stay again whenever we come back to Heidelberg.

Very good hotel in a good location.