Hotel am Rathaus

The first thing that greeted us after having requested a quiet room at booking was a view unto the backyard with the bins, then hair on freshly made bed and beside table, dirty shower - various moldy patches, old shower gel bottles on top of shower unit, shower unit panels broken, stained old carpet flooring way past its time(wouldn’t have walked it barefoot), dirty streaks on bathroom door and panel, broken/rotten door panels, old dirt stuck to panel, old dirty looking bedside lamps, the double bed proved to be two mattresses stuck together, all in all simply disgusting and at over 100.— per night including breakfast a disgrace! + Staff was friendly, breakfast was decent continental breakfast no hot breakfast available, we could leave luggage with them after checkout so we could explore some more of the city

Right in the center of Old Town, Heidelberg. Within walking distance to the funicular to the castle. Night time the old town restaurants come alive. Architectural marvels everywhere in old town. Would definitely go back.

My partner stayed on the top floor and had a beautiful, romantic view of the mountain and rooftops. From check in to check out the hotel front desk hosts were helpful and hospitable, the location could not be beat as were right around the corner from the square. The nights were quiet, but mornings were noisy with the sound of barn swallows warbling :)-we found it to be a lovely way to wake up. The breakfast was substantial, well thought out, and tasty. We will definitely be back if we can!

the hotels good location compensates for the facilities and condition of the rooms. included breakfast and overall price performance is quite ok!

Staff and location great. The room it was old, not clean, not well conserve. Thanks to the location and the people that work there it was good.

On vacation and have stayed in 9 hotels throughout Europe. 6th floor up a tight spiral staircase. The place is old so of course no elevator . Crazy uneven floor with one bed that was way too low. Very nice helpful staff though and a good öbreakfast. Good location and historic so there’s bound to be glitches.

The accommodation is very old and there is no lift for those with limited mobility. On the other hand: personnel is very friendly, room is very clean, decent breakfast and the location is perfect.

We had an excellent stay! The accommodations were spacious and comfortable. The location was wonderful. We even caught a glimpse of Sweden’s Queen Sylvia from our room window!

No elevator makes it, needs a little effort to bring up the suitcases to the 4th floor :)