Shendish Manor Hotel

Wonderful atmosphere great food and most welcoming staff Would I stay there again you bet I would

Lovely

As usual the hotel and staff were really good the only points that I would make were please put a diagram of heating controls somewhere in the room as the air on heating is a bit confusing, and rooms could do with a comfortable chair

Beautiful and comfortable. Enjoyed my stay here. Only feedback would be better signage or lighting to reception would be helpful as we arrived in the dark and went in the wrong door and couldn’t find reception.

We stayed at Christmas time in room 2 of the main manor house - the staff couldn’t have been nicer and more accommodating. The grounds are quite simply stunning - felt like a mini Downton Abbey. Breakfast was delicious and the coffee was piping hot. Water pressure in the shower was incredible. The property is a little tired, but that adds to its charm. For the price you can’t beat the experience in the area.

Having spent the day travelling we came down to breakfast at around 8:50. We got the impression that they were clearing away breakfast around us. There was no fruit salad although my wife was offered an apple instead. The juice machine is awful and despite the note regarding pushing water though the machine, the quality of the juice was almost undrinkeable. There was no decaff coffee option other than sachets of instant coffee. In this day and age it is amazing that no thought has been given to this. Even cheaper establishments that use similar coffee machines have a decaff option. I cannot believe that you cannot provide a cafetiere for customers who have to avoid caffiene. It all really detracted from what would have been a pleasant stay. Needless to say we had to make sure we were down early the next day to ensure we didn't feel rushed out.

Very poor lighting in the bedroom. Extractor fan not working. Heating was poor when it was -2 and the bathroom radiator didn’t work. Generally needs updating and was apparently the ‘new wing.’ Only stayed as it was convenient for a works party. Staff were friendly on check in.

I have stayed at this hotel before, but this time the room was freezing, whatever I did with the air-conditioning control just made the air blow colder. There was a lot of noise, to the extent it was impossible to sleep. A very bad experience.

The room was super cold and we couldn't get it warmed. The lady at reception showed us that there was a power switch on the wall to be turned on before we could use the remote. Took a long time to warm the room. On the positive side, the lady came to help immedietly when asked. I also loved the towel warmer.