Hilton Lake Las Vegas Resort & Spa

整體感覺很不錯，周圍吃吃喝喝逛逛都很方便，晚上氛圍不錯，有live music。不太好的是停車場太遠，需要走十幾分鍾。

Very nice and comfortable hotel with amenities a reasonable distance from the ***** for those seeking a quite, relaxing stay.

Called 3 times for towels, did not have room service menu, had to call twice for that as well. Breakfast buffet was great.

Check in went pretty fast, our room had no wash cloths or hand towels and never got any for the 2 nights we were there. The hotel had a huge convention of preteen dancers with their parents. Unfortunately kids were left to run down the halls making all sorts of noise. Our biggest complaint was the king sized bed, it had a huge revine in it, we ended up sleeping side by side bumping into each other because of the horrible mattress. We really didn’t get good sleep. Next stay will be at the Westin, we are done with this Hilton. I remember how beautiful it was when it was a Ritz Carlton. Now it seems like Hilton doesn’t do any maintenance. Hot water takes forever to the faucet, almost everything needs to be painted, our room needs a deep cleaning. The best part of the hotel is that it connects to the Village but even the Village is a shadow of what it once was. Sigh.

The shower was leaking and the carpet on that side was all wet and there’s was trash in the refrigerator. When I told the front desk nothing was done about it and said they didn’t have another room.

The room was not ready when we arrived and we arrived over an hour later, BUT they took every effort to remedy the situation by providing us with a complimentary breakfast buffet and a late check out. They were very apologetic for the inconvenience and really made us feel appreciated in their efforts to address the situation. The hotel is BEAUTIFUL. We had a suite and it was out of this world! We have been in some suites before, but this one was so comfortable and spacious. It was shockingly nice, clean, and comfortable considering that the price was very reasonable. The surrounding area is beautiful and the food served at the hotel is very good quality. My husband and I plan to stay at this hotel every time that we are in the area. We were very pleased with our stay.

Staff at all levels were amazing, kind and courteous, overall very nice place but could use a refresh, first impression is everything and columns at entrance were crumbling, carpet coming up in corners of room and shower had some mold in the corners but otherwise clean could use some new lobby furniture (old, stains, etc.)

Filthy! Wine glass in front of our door when we checked in, could tell it was sitting there for some time because we could see that the red wine evaporated in the bottom of the glass. Elevators not swept, same trash sitting for days. 6th floor table outside elevator was so dusty that you could read "clean me" written in dust on the table and was not cleaned in the 4 nights we stayed.....beware of the suprise resort fee!!!

Everything was beautiful. The room, the lake, the shops, the restaurants, the room service... everyone was friendly & efficient. I couldn't ask for more.