Premier Inn Bury St Edmunds North (A14)

Great location for access, clean rooms, great food and a nice bar. Staff were incredably freindly and welcoming. Would deffinately stay here again

It began so well with the easy check-in, but spiralled out of control after that. We stayed in room 218 on Friday night of 11 July. Dinner of fish and chips was inedible: dry, burnt and oven cooked to death. Cheap and nasty. The peas were hard and the chips no better than your local’s frozen. The mac’n cheese is tiny at £14 with one tiny piece of garlic bread served. The hotel kindly left us a poo stained towel which we discovered before breakfast!!! Enough said about that. The queue for breakfast with impatient parents staring at empty tins where bacon, eggs, mushrooms and hash browns should be was a sad parade. We consumed their tired continental, just to be safe. The only saving grace was the aircon in the room, and the pleasant staff members. A shockingly unpleasant and expensive stay.

Great hotel and great staff. The team were fantastic and made me feel welcome from the moment I arrived. Highly recommend.

Rooms are ok staff polite But food it awful burger is like rubber to much microwave terrible food will not eat that crap again all microwave crap. Curry microwaved way too long how can they charge that much. Definitely ain't any chef here that's for sure. Better of eating for the chippy up the road

Check in 3pm. Room not ready. Got to room. Horrible noise. Thought it was air con. room.316. Went to reception who said yes aware. Can't do anything about it! Sounded like a train going through. Had an awful night sleep. Disappointed that staff didn't care. Had meal deal. Menu . More items not available. Breakfast even worse. Don't waste your money on this place.

As an overnight stay whilst househunting, we have to say this premier inn really delivered. On arrival, the lovely, helpful receptionist allocated us a top floor quiet room, when i explained i was desperate for a good nights sleep. The room, while basic (as we all know) was clean and fresh. The bed was superb, the linens spotless. Traffic noise was minimal after 9pm, and considering its on a large roundabout, quite the achievement. And yes, i had the best nights sleep! Would definitely stay again. Thank you!