Hato Saigon Hotel & Rooftop

地點位在第一郡中心 交通非常方便 位在步行街旁邊 距離知名咖啡公寓走路3分鐘即可抵達 環境乾淨 rooftop可以直接看到咖啡公寓和金融塔

새로생긴 호텔이라 페인트 냄새등의 걱정을 했지만 전혀문제없었다. 구조도 깔끔하고 좁은공간이지만 천장형 옷걸이 설치로 공간활용을 잘한듯. 조식은 9층(꼭대기층)이고 8층에서 내려 한층 올라가야 한다. 식당 크기에 비해 구성이 깔끔하고 좋음. 직원들은 모두 친절하고 체크아웃시 가방도 택시에 실어주고 나름 노력하는 모습이 보기 좋았음. 단점은 급하게 오픈을 한건지 구석구석 청소가 덜된느낌과 콘센트등에 페인트가 흘러내린건 옥의티. 샤워장 배수 뚜껑을 바닥타일과 맞추어 해서 그런듯 물빠짐이 어려움 그래서 그냥 열어놓고 써야했음. 502호에 묵었는데 화장실 환풍기와 등이 하나의 스위치인데 환풍기 소리가 너무 큼.

這一家酒店的位置很好，附近有很多好吃的餐廳跟可逛的地方，可惜的是Wi-Fi一開始就不通….請他調整花了超過一天的時間，等於我有一天以上的時間無法使用Wi-Fi，對重度使用網路者產生不便

Every thing good. New and clean. Nice staff. Center can walk to near by attraction

特別選了有窗的房間，沒想到竟被安排在一樓的房間！ 頂樓的view 是很好，但早餐也太陽春了吧！ 另外，頂樓只開放在早餐時間可以上去；有點可惜。

It's a pity that the all of staff isn't capable to communicate in English accept for 1 of the reception lady Ms Delwyn and one of the guys. Before arrival we sent 3 emails but never got a response en pointing out was as usual sm"so sorry". That seems a word that they all know and frequently used. We were early arrivals and that was our email about. We where ask to wait an hour to get the room ready. After returning after 1.5 hours, "so sorry" wait for 1 hour was the reply. I dont understand why the cleanings personal can't pick the rooms to clean asap for the guest instead of going floor by floor, keeping you waiting. Other hotels do so you accommodate there gyest as good as possible. I guess they are still learning emand hope it gets better because its a good hotel not to far from some activities and nice places Ask a question and don't expect any good answer, even with Google translate you won't get a satisfying response. We stayed 5 days/4 nights and not once the bedlinnen was changed. Even with an unidentified mark, we got a sorry showing the picture. Breakfast is poor and every day the same fruit, eggs, bread and cold fries. The coffee that is more cold than hot. I had to ask for hot water to get my coffee a bit warmer. It's a pitty because the coffee is very good. And again, no communication possible because of no English speaking personal. Laundry service is provided by a local company and it's very cheap, cheaper that the hotel is offering. The added cost to the bill, (I try to ask what for) you can guess the answer, so sorry and stayed unanswered. I guess something need to be worked out since they opened for just a few months. The slippers in the hotel are necessary, check them after 2 days. The cleaners need to do a better job to keep the hotel great. Management need to step up and kearn from this. My special thank you to moms Delwijn and the lovely guy wearing glases at the desk. Very helpful 👌 ☺

Cleaning is very poor. Breakfast was ok . Location is best but down hotel it's like market area which looks wired to stay. I suggest choose liberty hotel green view as it's very very good hotel. Better then this one

속지않았으면해서 남깁니다 우선 상세페이지에 나온사진은 보정이 많이돼 실제로 보면 허구에 가까웠고, 방이 매우 작아서 방음은 아예 기대안해야합니다. 어떤 기준으로 4성급호텔에 올라와있는지 의문이였어요. 위치는 시장통에 있어 택시가 안으로 못들어오기에 시장입구까지 나가서 택시를 타야합니다. 복도에서나는 캐리어끌고 개인방에 들어가는소리,엘베소리까지 방음이 전혀안되는 나무문이라 새벽에 잠을 설쳤고, 조식을 먹으려면 8층에 내려 9층으로 카드를 찍고 걸어올라가야하는데 6시30분이 넘어방문했음에도 문이 열리지 않아 문의하니 열려있다는 말과 카드찍으라는말만 반복, 결국 직원이 올라왔으나 문이안열림. 식당안에 있던 직원이 문잠그고 안열어줬던거였음. (조식..정말 엉성하고 먹을게 없었음) 서로 니탓하며 궁시렁대기바쁘고, 직원들간에 소통이 안되고 체크인,체크아웃에 대한 아주 기본적인 응대도 잘되지않음 (안경쓴 30대로 보이는여자는 본인이 불리한 상황에선 직접 응대하지않고 어리숙한 직원들에게 베트남말로 지시하고 나몰라라합니다 직원같은데 이게 무슨 태도인지..) 트립닷컴에 올라온 리뷰만 확인하고 괜찮길래 예약했는데 현지가서 구글맵에 올라온 리뷰보고 엄청후회함 나같이 여행마지막날 숙소로 기분망치지 마시라고 자세하게 올림

Place seems quite new and very clean. But the toilet keeps getting flooded so need to work on the water drainage a little bit.