Hobbs Family Inn

I actually have been coming to Hobbs Family Inn for years as My husband and I are in town often for work and this was a good basic motel that has semi parking and they are kind enough to let us put cars there while we are going around town rounding them up for our business. Their restaurant is great. The rooms were outdated and somewhat rundown but the price was great for work. This is the first time, though, I have done a review for them as it has been over a year since we had been here as it has been our employees lately here. The gal behind the desk remembered us and was so awesome. But what I got so excited about was they have been redoing their rooms. Very impressed with what they have done. New carpet, tile, vanity etc. very comfortable. I also noticed they put up new lighting and it looks great. And lastly, you can tell they are really trying to keep the bad elements away from their establishment. Hobbs, unfortunately, can be a rough town so I am glad they are trying to make it safe for their guests.

Right price, sheets were clean but the blanket was, well it had cigarette burn hole all over it and it looked like it had been in a war. The toilet hadn't been cleaned in some time. I didn't even get into the shower/tub as it didn't look like it had been cleaned either. Good enough for an overnight.

No maid service. No extra linen. Poor breakfast without coffee! Door key kept failing to open door. Toilet won't flush!

We usually stay in big chain hotels that overcharge! Though this inn is a bit outdated, the customer service was over the top, the beds were comfortable, and the morning breakfast was much better than those big chain hotels offer. The first evening our key card did not work, but the lady at the front desk let us in and out as needed. The next morning, the young lady at the desk promised us she would have it fixed by the time we got back and she did. The shower was confusing at first and we had to be careful switching from tub to shower stream because the faucet was loose, but we managed. We were right above the bar and the music was pretty loud, but we didn't mind it at all. We definitely got a good deal regardless for what we paid. We have definitely found our go-to place to stay when in Hobbs.

My daughter and I had a great stay. Staff was super friendly and helpful, breakfast was amazing (cooked to order), and beds were comfortable. My only complaint was that our room was a little musty from the humidity, but overall we enjoyed our stay, especially for the price. I will add that it is an older hotel and the tub and carpet were stained, but clean.

Staff was friendly but the room left much to be desired. We paid extra for a king and they tried putting us in a double queen. When my husband objected she did give us a king. Bar/lounge area is really loud until about 3am. Ac did not really cool much until after the sun went down. The ceiling was damaged in one area. Overall it was barely okay.

The first day i took a shower no hot or mild water. The following day the water was hot could not get it to mild. This was unpleasant. The tv did not work but then received a different remote then it worked. The great thing was that the breakfast was amazing!!

The rooms are nice and clean but the parking lot and sidewalks are messy. The girl at the front desk needs some training in positivity and great customer service. The young man who did the cooking was very nice and did a great job.

Arrived to the hotel and was told no vacancy. Front desk clerk was rude and blamed ********** for overbooking and turned away to the back.