Baochen Smart Selection Hotel

I’ve stayed at this hotel before because of its convenient location, even though it was cold last time. This time, the room had no windows and was located in a corridor with a small window at the end. It was very noisy, damp, and uncomfortable. When we asked to change the room (we were traveling with a baby), they said there were no available rooms and refused to help. The room also smelled like cigarette smoke. Next time, I’ll choose a different hotel. If a room has no windows, there should be a clear warning and it should definitely be cheaper than the other rooms!

I gave it 5 stars when I checked in before. But when I came back, the room was very cold and not cleaned properly. I couldn't take a shower even once. I slept in my clothes. The room was not cleaned and towels were not provided. I had to throw away the towels when I left.