Su Retreat Hoi An - Riverfront Resort

Мы прекрасно провели время в этом прекрасном отеле. Весь отель в очень хорошем состоянии, с прекрасной атмосферой — идеально для отдыха у бассейна. Весь персонал был очень дружелюбным и услужливым, а обслуживание было превосходным. Наш номер был просторным, чистым и красиво оформленным. Завтрак также был очень хорошим, с большим выбором блюд на выбор. Одним из самых ярких моментов был бесплатный прокат велосипедов — это был такой хороший способ исследовать окрестности, ездить на пляж и даже открывать для себя близлежащие рисовые поля. Определенно вернусь!

Amazing holiday spot for families with kids. Cozy and relaxing!

So nearly a fabulous hotel but it falls short in a couple of key areas. The hotel is certainly expensive for Hoi An prices and at that price point you expect everything to be on point. On the positive side, the rooms are fabulous, the pool and bar area is great with a good happy hour. Where the property falls down is the restaurant, the dinner there was expensive and the quality was poor. Think packet noodles and frozen seafood! The breakfasts are not much better, the fresh juice is nice, but the bread is completely stale, the same cheese has been put out every morning and is inedible, and the cooked breakfasts are pretty poor. As it is an isolated location (4kms from the old town) the on site dining needs to be sorted out and you would expect a shuttle bus to be offered. We raised the food issue to management and were told they were aware of the issue and were making changes in the future. The management did not recognise that for two afternoons the room next to us had a new AC unit being installed so it was not the peaceful stay we hoped for. The management really needs to be more involved as the hotel could be very special but fell short on our visit (and we were asked to give a 4 or 5 star review on leaving!!)