M1 Hotel North Point

人生最差體驗：衛生及服務0分，酒店附近好多**（**），出入酒店內，本來訂了5晚，在不能退款的情況下，不需要猶豫，選擇即時退房搬走，。極度不推薦這間酒店。 Worst experience ever in my life: hygiene & service 0 points, ************ around the street, even in and out of the hotel building. My original plan was to stay for 5 nights. Without refund, I still decided to check out right away (no hesitation). This hotel is strongly NOT recommended.

環境：香港最市井之地，很不好找的街道，在臟亂差的菜市場裏面的 衞生：東西用得不好就算了，最最最要命的，是被子，白天看着不察覺，晚上睡覺蓋上才發現臭得要死，感覺像從來沒有清洗過一樣，臭得讓人睡不着覺而且皮膚過敏🤧最氣人的是第二天去前台説了需要換被子，結果第二天回酒店，什麼都沒有換也沒有打算衞生，打電話給前台還各種推脱。真的是佩服！ 這種酒店絕對不會有回頭客的！

一晚五百多的房間環境差，押金1500，燈光昏暗，墻壁剝落，很殘舊，房間門很難打開，床單有污漬，而且住四晚才會打掃一次，垃圾要自行清理，毛巾都要打去前台要，wifi速度慢，前台職員服務欠佳，不會主動告知客人，什麼都要客人問才會說

香港疫情以前我在這裏住過數10次，感覺都不錯。疫情後這次來讓我太失望了。酒店變得臟亂差，人流很雜。晚上回來門口還有***。房間也感覺沒以前乾淨，自費加330換了房間。如圖。晚上睡覺也睡的不安穩。帶着老婆孩子生怕半夜別人認錯門，反正沒有下一次了。

Check in process is fast. But the room wall is broken. Like water leaks marks. I can hear the fish market down there… it just not good

The hotel is quite decent with a good price and great environment. Suitable and a wide variety of facilities are provided. However, the staff are impolite, which I felt quite angry

Do not choose this hotel even if you are on a budget, there are way better 2-3 star hotels than this one. 3 main problems. 1. Room service comes only once every 4 consecutive days of stay, which is fine for a 3-star hotel, it becomes problematic when they would not give you an extra/replacement towel when u ask them to due to this policy, and guests are only informed of the fact via a notice in their rooms. (Not even upon check-in where we could at least get a heads up) (photo of the notice attached) So if you are only staying for 3 days, and u drop the towel and would like an extra one, they would not give you one, and instead say that you have to buy one (which happened to me). 2. Cleanliness problem The cups and teaspoons are not cleaned. They don't even try to hide it. Visible marks can be seen on them clearly indicating prior usage, rather disgusting. 3. Extremely poor lighting The whole room is dimly lit, giving the hotel room a very sketchy vibe. To the point where I thought there was something wrong with the bathroom lights. Maybe it is to mask the fact that the rooms are poorly cleaned. Other issues: - The double bed has a hard surface straight down the middle when I lay on it, giving the feeling that it is just 2 bed frames pushed into one. - I was reminded by the front desk as well as another notice in the bathroom that a switch must be turned on 20 minutes before a shower to ensure that there is warm water. And that after 15 minutes of showering warm water is not guaranteed. - Even after I have done that, the water temperature is not consistent throughout my showers, with there being sudden coldness and hotness. - Unstable Wifi connection (I am not taking the piss, the wifi connection really is poor) Personal thoughts: - The notice regarding the housekeeping service, as well as the notice for the shower situation, all begin with "this is done to be more environmentally friendly". I understand that this isn't a five star hotel, but addressing these obvious flaws of your hotel by simply brushing it off as trying to be more environmentally friendly is disingenuous. This is not caring for the environment, this is budgeting through the negligence of your guests' basic needs. - Decently lit rooms, warm water without time constraints, clean utensils, decent wifi, and extra towels when asked is something that any 3-star hotel can offer, just not this one.

heat water too lo, facility not enough, hope improvement in shortly

Not everyday clean. Must a lot of days clean one time the helper like to pull a long face can find a lot of food beside hotel......