CASTLE Bamboo Waikīkī Hotel

We stayed 4 nights everything was so close easy walking to everything! The restaurant was closed first night no cook? The second night we couldn't get a drink at bar while in pool no license? They did allow you to bring your own drinks in. Staff very nice.

I had a wonderful experience during my week at the Bamboo Waikiki hotel. I was one block from the beach, bus service is everywhere in Waikiki for those that do not want to get a rental car. The zoo, aquarium and Diamond head road are with easy walking distance.The hotel was clean and the staff was always available for coffee refills, beach towels and day to day supplies. My room was very clean and functional, the lanai (balcony) had views of the beach as well as various neighboring streets. Air conditioning and TV were new and modern. I can find nothing lacking at this accommodation and give a full thumbs up to anyone considering this hotel for a vacation stay.

The property was older but had a cozy, personal feel to it. They served some really great food out by the small pool, but with no liquor license it was byob.

Although I did enjoy the 1 bedroom suite the bed was super comfortable! However, The lady at the desk seem to be prejudice and did not want to assist. I arrived early and was extremely tired and just in the lobby while watching other guests be attended too with a smile. When we got to the room after this disappointing experience the disappointment continued the curtains and walls were not clean.

The single bed is my room was a twin size bed at best, not a queen or king. You have to give the front desk more than 24 hours notice to get your room cleaned even though they charge you extra for cleaning up on arrival. Otherwise, nice little place, cheap, little parking on site but right in the heart of the shopping and activity. I liked it.

We had been looking forward to this trip for years and planning it for over 8 months. 1. When we checked in the room was nothing like the picture and the smell was overwhelming musty. After airing it out it went away but came back every time we left and came back. 36 hours after check in we were moved and after looking at 2 options were finally offered the room we paid for. 2.Also we had to pay a cleaning fee of almost $300 on top of the nightly room rate we had already paid and have never encounter this at any other hotel and have stayed in 3 other hotels in the past year.

Do not recommend to people. This is a terrible place. The service is so bad. They charge $177 cleaning fee on top of the room rate but not provide the cleaning service. The room is terrible and small, old and no basic gadgets.

Room was not cleaned on a daily basis, there ws no emptying of trash or collection of used towels. Trash and towels had to be taken downstairs.. Had to request room be cleaned, room was cleaned 1 day of 6 night stay. After 3rd day and complaints, clean towels were brought and left at door in hallway. Beds were not made up other than the one day and used towels were never collected. This practice was not revealed to us until a question about why the room had not been cleaned and towels and trash removed. This information was not on the website through travelociity and/or Bamboo Waikiki Hotel. The room was run more like an apartment whereby the tenants clean their own rooms disposing of trash and addressing their own towel issue. Totally unacceptable. Having no other viable choices we stayed.

When booking flight, it showed parking was included. When we arrived to check in, not only did we find out it was not included but you had to pay for every day and that parking was full and not available. Was made to look around offsite for parking. Terrible.