Hyatt Place Birmingham Hoover

Housekeeping only made one bed in my double room on day 2. They provided 2 towels but no wash cloths or hand towels on day 2. There was what looked like a booger on shower curtain when we arrived. The iron didn’t work in the room. When we called to tell front desk we didn’t have wash cloths or hand towels, we were told they would be waiting at the front desk when we are ready to pick them up. I felt someone should have brought them to us since they forgot to place them in the room. Cafe staff was very kind, and breakfast buffet was good, though there wasn’t very many options. I probably would never stay at Hyatt Place again. The website also says there is a 24/7 marketplace to buy food, when I asked staff they were unaware, but said it’s probably coming soon.

I hated the fact that I was roomed beside the elevators. The first couple of nights I wondered what the roaring during the night was. Because of the roaring I did not sleep well and falling asleep about 3:00 am. My classes were at 7:00 am. For a businessman, it would not be wise to have them room close to the elevators. That area is much too noisy.

The beds were super comfortable, breakfast was good & it was an overall beautiful hotel. Favorite part is probably the location because it’s literally right in the middle of everything we came to stay for. 🙂

Clean and spacious room. Comfortable beds. Updates needed in bathroom. Mirrored door to closet needs repair.

Love staying at Hyatt. Front desk was very friendly during the entire stay. Clean and comfortable room. Very good free breakfast. Would stay here again

Great place. Spacious and clean rooms. Friendly staff. Better than normal breakfast. Rooms next to the elevator shaft are loud. Apparently, the sound proofing was not installed during construction. Don't accept a room next to the elevator.

Staff was great all the way around but the Hotel needs some updating. Carpet in the room was dirty in multiple spots, my lock didn’t work on the door, toilet didn’t work when I arrived so I had to change rooms immediately. Entire floor had a musty odor in the hallway.

Great overall experience. The whole staff made the experience home-y and Mrs. Rosie is so sweet! Very passionate about making the customers feel well.

The sewage is terrible. I called guest services for assistance with the toilet borderline overflooding and requested for it to be fixed or to be moved to another room. I was told that someone would come up to fix it but no one showed up. I stayed in room 609.The room smelled horrible from restroom usage.