Holiday Inn Resort Oceanfront @ Surfside Beach

Great food, music, clean. Only down side was toliet makes weird noise and can't change the air-condition settings so it was a little hot at times.

The room was clean and air conditioning was great. Bar and restaurant was solid (Sherry/Sheri was amazing!!!) and pool and beach access were just what we needed. In walking distance (1mile on a backroad with lots of other friendly families on vacation) of quite a few restaurants.

I would choose this again. It was in a good location, the staff was wonderful, the amenities were nice. The beach was clean. You can rent chairs and umbrellas. I didn't get a chance to get in the pool or jacuzzi or try the in house restaurant. The hotel is only a few blocks from the main road. The rooms are nice.

The desk staff is very friendly. That’s about all I can say positive. Ate at their restaurant and it was beyond bad. Asked for spicy mustard and the brought a filthy bottle with dried mustard all over it. On the last night we were there my wife felt something in the bed. It was a pencil with an eraser from the cleaning crew. It was between the mattress and the bottom sheet.

The hotel is nice and clean and the balcony is great. However, there’s no exhaust fan in the bathroom so it can get really hot and/or smelly. Definitely bring a can of spray with you. You would think since it’s 80+ degrees outside that they would have free ice cold water for guests but instead they offer hot water for tea and coffee. They want you to buy a bottle of water that cost over $4… when I brought this issue up to the front desk agent he told me that the hotel has a water dispenser in their gym. But guess what? The water in the gym is room temperature so make sure you get some ice. Also, the location isn’t my favorite. My friends and I used a Lyft and everything was about 20-30 minutes away. When I come back I definitely want to stay at a hotel that’s very close to the Boardwalk or Broadway (not a theater). The positive about being way out is that it’s not crowded. Some more positives: being right on the beach, the alcoholic drinks were tasty, and the bed was comfortable.

The whole resort is fabulous. Everyone is so polite, helpful, and so happy!! Taylor and Sharron go above and beyond. This is my favorite place of the Carolina Beaches. Our room was spotless. They had live music, and the beverages are cold and delicious! A must try is the restaurant located in the resort.

Everyone at this hotel Is so nice and welcoming. From the moment we walked in we were greeted and checked in quickly. We ate at the restaurant several times and enjoyed the meals. We especially enjoyed karaoke night. The DJ(s) at the pool were great with a wonderful mix of music. Loved hearing the beach music. We will definitely be back!

Sabrina at the front desk was extremely rude regarding access to the restroom which was being cleaned. I’m not sure if she was just having a bad day or is always rude to women. We’re platinum members and didn’t expect to be treated so poorly. Customer service isn’t what it once was. Disappointed with such bad treatment.

The hotel was very nice - clean, friendly staff, beautiful room. However, it was the only hotel among row and rows of rental houses. Because I was alone, this made me reluctant to walk on the beach. I spent most of my “beach time” directly in front of the hotel. I would have felt safer if my husband was with me. Great restaurant and coffee all day. I didn’t use the bar but it looked well-stocked and the people in the bar seemed to be having fun. The bar was not loud or rowdy.