Hampton Inn & Suites Myrtle Beach-Oceanfront

I arrived earlier than my check in and was very tired. The young man working at the front desk was amazing. He found a room that was ready and allowed me to check into that one. I was very Happy because I just wanted to shower and get into bed. He was wonderful and went above and beyond to help me.My stay was great and I look forward to coming back again.

The property is undergoing some renovations, but it was very clean, the staff was super friendly and all areas are wheel chair accessible. We enjoyed our stay.

Construction going on so one lobby was closed and the breakfast area too was closed on one side. The strange thing was you had to ride and elevator to a certain floor and get off and walk across then catch another elevator to get to your room or the other lobby, just an inconvenience. The breakfast employees were great! Our room cards quit working each day which made it a nuisance because we weren’t able to get in from the parking garage and had to walk all the way down to the other lobby. They did change our room but when we went to the other room people were already in there, so they had us stay in the same room we were already in.

We had a great stay. The room was comfortable and nice to have the one heated pool and hot tub. Staff was nice.

We are older and wanted to check someplace to maybe spend a couple weeks or so in warm weather during our winters in Minnesota. Our main concern is safety for seniors. We got in late and found that at 7:30pm there weren't many places open for dinner but we didn't go to far from the hotel because of the long travel day. We really enjoyed the next morning on the boardwalk before we continued our trip.

Very disappointing stay in what was a long weekend vacation for my wife and I. We have stayed at other Hampton Inn locations previously before and expected it would be a good fit. Our entry was delayed by hours after arrival because room was not ready . Our request to transfer from a ‘box room’ / small room with no view to one with a view of beach could not be accommodated because we had booked through a 3rd party , even though we wanted to pay the difference . Housekeeping should have been every other day but was not facilitated until day 4 when we went to front desk and requested directly. We placed a request for an early morning call on day of departure which was not received . Construction was on going in ground floor and pool area which was noisy. Overall it was a really poor customer service experience. The dining room staff and food were excellency. The hotel over all was in a beautiful location and was well presented .But the experience on matters outlined left a bad taste and we would not be recommending. It felt that because we had booked through ******* we were 2nd class citizens .

The front desk attendant told me that it is not safe to walk to the nearest restaurant that’s 3/4 mile away. The carpet in the room was stained and the police were called to the property next door at 5:00 am. Breakfast was very good and the area was clean. Easy access to the beach and the pools will be nice after construction has them opened again

The rug in this room was so disgusting, there are big stains! Of course when we wiped down the room & use disinfectant! In doing so the phone & the blue table was sticky & food stains on it!

Possibility of construction noise not posted on website. Was placed in a room with major noise, staff did move me but then little drilling noises all day even in that room. Walking to and from garage a STRONG, toxic odor from huge room they were building. Had to hold my breath as I passed through. I was there for 5 days. It was miserable.