Quality Inn & Suites - Myrtle Beach

Horrible experience! The entire ordeal was terrible. I have requested my full refund from and recently contacted my credit card company along with Quality Hotels Inc. The check in was a complete disaster. I waited for the front desk person to check me in. Totally unoccupied. Inadvertently alarm going off. A team member walks in my room unannounced. Totally unacceptable! The overall conditions of the hotel and cleanliness was below standards. I would have checked out after the 1 st night. Unfortunately the weather conditions in Myrtle beach was bad.

asked that the room be made up in an hour as we were getting ready and needed more time. Never came back to clean the room. Trash was never emptied , had to get clean towels ourselves. Not at all pleased with the service.

Overall the property was clean and the help was accommodating. However, it was 30° outside and when I went to the room it clearly had not had heat turned on in some time and therefore was freezing. I turned the heat on and it ran all night in the room. Was still freezing with no ancillary blankets in the morning.

This hotel was off the charts out of touch. I was terrified what could happen from ned bugs to germs to mold and inoperable amenities. Scary from the outside even. DO NOT BOOK HERE. You will be disappointed at best.

Our stay was short and we didn't spend much time in the room, but overall it was good. The room could have used some repairs. The hotel is very close to shopping, so that's a plus!

HORRIBLE HORRIBLE HORRIBLE We booked a room with this hotel on 11/23. The receptionist was very pleasant. However, the minute we opened the door to our room (306) a roach fell off of the door. My husband killed it and We then went back to the front desk to let the receptionist know. She offered another room (111)and when we went to that one there was literally a bed bug on the wall. We went back to the front desk and told the receptionist and we informed her that we were leaving. She said that we would have to speak with the manager in reference to a refund. The manager was RUDE!!!!!!!!! He tried to tell me that we stayed at that filthy hotel for 45 minutes and so he would not give us back our money. There was no way we stayed there for 45 minutes in that nastiness

The room door would not locked, we had to put chairs at the door just to feel safe. Room was clean. We received daily housekeeping on this three day trip. Staff was nice.

The management and ownership of this property lessen the brand name of the hotel. He was rude and very unprofessional. The property owner does not understand American hospitality or customer service. Choice Hotels should really vet ownership. However, the front desk staff was more refreshing and customer-oriented.

Dogs barking all night and people running around all night. Breakfast hot hot and limited. Not a good experience.