Four Seasons Hotel Houston

valet提前半小時打電話，下午之後才去幫我取車。而且一樓巨多人是來參加party？不知道為啥。 另外打valet電話態度不行，打housekeeping叫他來拿餐車，等了一晚上沒來拿 差評

一般 不值這個價格

貴有貴的道理，房間服務都在線

Just OK! If you are looking for the real Four Seasons experience look to another property. This is an old worn out property that has been shined up but not true 5 star standards. The staff are excellent and that’s the only thing that makes it a Four Seasons.

The Four Seasons never fails! It was FANTASTIC! The room, the food, the service- all impeccable. Four Seasons, you are my forever stay!

I can’t believe that four seasons would put their name on this hotel. The staff is great and the rooms are nice but it’s in a bad part of town and there’s no soundproofing. The pool area is so sad.

A staff thought I’m a paparazzi while I was sitting down on the lobby seat

They have everything you need in one spot. Why would you go anywhere else?

Absolutely horrible… I have stayed at many four seasons and it is always a lovely experience. This is the exception. I don’t know how they even can call the four seasons. I would say it’s more of a best western type situation. When you first come onto the property, the planters are filled with garbage and dirt. The building is brick dark sad with low ceilings. Even though I booked a two bed room, the person at the front desk. Thought I should be in a one bedroom and said it was better. Upon entering the room, the ceiling in the bathroom is so low that you can touch it. And when you look up to look at the ceiling, you realize that all of the paint is peeling off. Furthermore in the bathroom, the sink area is Plastic and the bathroom is tiny with no bathtub. The lights next to the bed didn’t work at all. And the air-conditioning was either freezing or humid. There is no in between. The windows were so dirty that if you touch them with your finger, your finger would turn black. There are no fresh flowers. The shampoos were kind of haphazardly put away. And it’s just a miserable uninspired crappy hotel room. They should be ashamed that they’re calling it a four seasons. Housekeeping makes the bed in a haphazard way. There is no attention to detail.And the service is the same. When I went downstairs just to buy a Coke. They simply handed me a can of Coke. I then asked for a glass of ice. They handed me a plastic cup with a little bit of ice in it. Simple things like they had a coffee machine downstai