Houston SW - Sugar Land Area

Hotel is good service are jut slow but near to all place

It was awesome definitely stay here again

The hotel did not have running water which was not their fault. However, this was not communicated far ahead of check in. There was no hot water running through the taps throughout my overnight stay. The hotel put me in a room without a fridge or microwave. Had to request that they move me to another room. I paid $7 for breakfast which was not provided. The standard I expected of a holiday Inn was not kept. Elevators were untidy and in a state of disrepair with wires hanging out of the elevator walls. This hotel should do better.

Honestly I will never stay there again. They turn the water off for a whole day . Me and my 1yr old didn’t have water until Sunday morning. They messed up on my room so I had to wait until Saturday to get a new room. I honestly just want my money back to my card are another stay at a better hotel.

I waited long time to find someone one check me in They ask me to sign wrong amount of holding when I ask why she said because the paper not Updated The room doesn’t have refrigerator, and the air conditioner broke it was so cold I get very sick because of that Very bad experience

Quiet and good place to stay overnight, front desk staff is polite and helpful

They asked me for a deposit of 100 dollars, which to date has not been returned to me.

Location was good the TV volume not working the water knob in the tub not working was not able to shower in the morning.

Extremely clean, super helpful and nice staff.