Ashfield Hotel

Very bad experience , I won't book in future, i reached hotel but no one there, receptionist talk on phone but no one there, there is no lift and they give us used towels, I don't forget this trip. I checked my bedsheet then i found spider and dust.

Cancelled booking after arriving at reception

Absolutely the worst place I've stayed. Dirty, cramped and in disrepair. Booked 'Deluxe Double' - anything but, didn't get the room we booked. Don't believe the photos on the website, the inside photos are not the same hotel! Bathroom filthy. Room grubby and dated. Didn't dare use the kettle, fridge or microwave. Bed in the room we booked was meant to be accessible from both sides but in the shoddy room we got it was crammed into a corner so we disturbed each other in the night. No staff on site, couldn't resolve and they refused to refund when we complained. Avoid like the plague

Room smelt of Urine, not the bathroom but room, several health and safety violations and when I tried to have a shower for my meeting it was blocked and so wasted a whole journey! The pictures are very old, this place is falling apart! Think third world x100 worse! Trust me pay a little extra and get a travel lodge room unless you enjoy sleeping with a fresh public toilet smell

Somehow I hadn't completed the booking for this hotel and we wanted to stay there 4.11.23!! I fully accept that it was my fault. I did however email the hotel on 27.7.23 as I hadn't received a confirmation email. They never replied!!! I phoned them today only to discover something went wrong when I booked this hotel. Telling me three before we are visiting Huddersfield is not good enough when I had already pre-empted this problem by emailing them in July. I didn't get a satisfactory apology for having not responded to my email!

Read all the reviews before you book. Beautiful building with well maintained garden. No staff on site. Complicated system of safes and many phone calls to get a code to work. Sent to a dingy dark room on second floor (108), outdated furnishings, stale smell. Five minutes later another phone call, sent to ground floor "garden room" "the best room". Would have been a reception room in the original house. Huge french windows (metal frames, single glazed), vertical blinds, 1980s heavy curtains and pelmet, draw cord not functional. Mismatched furnishings: coffee table with ugly plastic cover, single upholstered chair, two office style fake leather chairs, desk, two single beds pushed together, ugly alcove shelving with microwave, kettle toaster. Mismatched cups. Two wine glasses. Small fridge. No bottled water. No snacks. Tea and coffee, unwrapped tea bags, we did not use as wondered how fresh these were. Trailing electrical wires and extension cables in the eoom. One pat test sticker seen from 2018. Lumpy mattress. En suite shower room recently renewed with plastic wall cladding, shower, loo, basin. Toiletries provided. One bath and one hand towel, for two people. Room clean, linens clean. Pervading smell of scent products.