Гость
31 января 2023 г.
My husband travels a lot and this was the worst experience he's ever had at an Econolodge. The room wasn't clean. The continental breakfast area had no food, no coffee, and counters looked like they hadn't been cleaned or wiped down in days. They said breakfast at 7 he went at 630 then 7 then 730, hoping it would get cleaned or stocked or coffee made. Outside, there was trash piled up near every exit/entrance. My husband was given one bag of coffee and when he asked about the room getting cleaned was told it would be after he checked out. Needless to say, he checked out. On check in the manager/owner said that he would work a deal with my husband and cancel his original reservation, but, the reservation was never canceled. So we were charged for never checking in, and charged for the stay that the owner redid. Double dipping essentially, except he did not get away w it because I called the company we do our reservations through and they canceled the extra charge. Then the owner left a note at the front desk to have the shift workers to keep trying to charge daily My husband's business card for additional money. 90 a day. I am the bookkeeper for the business so I called and asked why they keep trying to charge his card daily the front desk girl said, my boss left a note telling us to charge his card each shift. Being its a card solely for his motels and food, the extra money was not there. So it kept bouncing back. On check out the motel attempted to run his card again after he told them he wanted a refund.
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