Numo Ierapetra Beach Resort Crete Curio Collection by Hilton

Great resort situated 90mins from airport. Well appointed bedrooms, we had an 2 bed anpartment with plunge pool. There are 2 excellents pool / one combined with the beach area and excellent pool bar. Stayed for 2 weeks with our children (20/22). Enjoyed chilling by the day in the shade of the lovely trees alongside the pool and beach. They have some great staff who make your stay very welcoming. Daniel & Manos in particlur make the best cocktails (try the G&T or Singapore Sling Manos created with a twist) and Yulia who ensured we were always looked after so well. Lia in the restaurant soon got to know the family and welcomed us every morning for breakfast which is an unfathomable feast. Not least, Fay in the spa who gives the best massage experience - more of a journey. You can’t ask for more from staff like these lovely people and fo course the invisible staff who kept the resort immaculate in the early mornings. When we weren’t using the training facilities or at yoga, the days had a hedonistic feel thanks to the music from the fabulous resident DJ who we now follow. Lots of restaurants close by means you are within 10 minutes of some great local cuisine, the daily catch being perfectly grilled. The local town has resident turtles that swim around the marina and beach area making it very special. Get up early if you want to beat the Germans bagging the beach loungers!

The hotel is excellent! We've stayed for 5 nights and when we left we were completely well rested. This is the most relaxing hotel, we've ever been. The personnel is very friendly, and the rooms very clean. We had a room with a private swimming pool, but we only used it a little, because the 2 swimming pools of the hotel are GREAT! One of the best things in the hotel is the main restaurant. The food was excellent and the chef very creative (covering all tastes). We are very glad for our hotel choice and we are looking forward to return next year!!!

Sometimes it feels 1 star reviews are quite overexaggerated but I have to begin this one by saying that honestly Hilton Numo Ierapetra was probably the worst hotel experience we've had in the last decade. We were actually quite excited checking in as the grounds look pretty in the pictures, unfortunately it is just a façade which was quickly revealed through severe lack of service and basic features that are bare minimums for any 4 or 5 star hotel. The below list is only what we discovered staying just over 24 hours in the hotel. In the end we were so disappointed in so many ways that we had to check out early as it didn't feel like a holiday any longer - instead just admin managing the many issues. The front office manager Miltos also lied to our faces promising to compensate our poor experience by refunding 3 out of 4 nights that we didn't stay - something that turned out to be a lie when he completely backtracked this when we had left - we were absolutely deceived. The issues we experienced were the following: 1) When we came late in the evening to check in we had booked a "Evergreen retreat with terrace" which was supposed to be situated around a quiet courtyard pool surrounded by trees and other greenery and with a sizable terrace. However, without mentioning anything they had changed our room type which we only discovered when arriving at the room. It looked nothing like we booked, it was surrounded by walls and hard surfaces - it really felt like a bunker. When we called to get it rectified they said it was an upgrade (it actually felt like a huge downgrade as it lacked the many unique features for which we had booked the other room ) and that they didn't have a single other room available. Our only comfort was that they would "try" to fix it the following morning. Because of the late hour we had no choice but to stay there but we felt deprived of the very reason we booked our room. A very bad start to our stay and it felt like our concerns were not taken very seriously. 2) On the 1st night we arrived late on the Sunday and we were quite hungry after check in. The restaurant was closing in less than an hour yet we were told there were no outside tables. Looking around there were probably a dozen tables free but they hadn't been cleared. We were asked to wait 10 minutes in the bar where we would be collected but nobody came to pick us up so we went back ourselves after almost half an hour and was finally shown a table. Again, it felt like a total lack of care, empty promises made with no apology when things were not delivered. 3) The atmosphere in the bar was hostile between the staff, I could tell that they were stressed as only 2 people served everyone. We waited 10-15 minutes to place the order which was delivered in around 5 more. Furthermore, the barman clearly gave the wrong advice on wines (the sommelier in the restaurant confirmed the opposite of what he said) - it felt like he just said something to not have to care about what

Its a great hotel and Alina at the reception was incredible. Extremely nice and welcoming. She really knows how to do customer service. Overall its A bit windy but loved the vibe regardless.

We had a wonderful honeymoon at Numo Ierapetra; such a romantic and relaxing time at this beautiful resort. The staff are incredibly helpful, friendly and attentive and really take every extra effort to ensure that your stay is a memorable one; special thanks to Adriano, Vasillis and Georgios for being so marvelous and ensuring that we had a honeymoon that we will cherish for the rest of our lives. The food offered at the buffet at Tamarisk is of a wide variety, and incredibly tatsy and I highly recommend booking into Menoa for the a la carte experience, where your culinary eyes will be truly opened to new and exciting things. The Mare Mare poolside bar offers a relaxing and laid back experience which we relished every single day. Thank you all once again, we will be back in the years to come!

A beautiful hotel with helpful and kind people working there including a wonderful and peaceful garden area with nice, comfortable sun beds and a private beach. Special Thanks go out to the fantastic Personal and Fitness Coach Pedros. He offered very a very good and exceptionally wide variety of training methods from HIT, over different variations of circuit trainings up to calmer trainings like mobility and animal movement. All in all, a beautiful place to spend calm, peaceful and relaxed summer holidays!