Michlifen Resort & Golf

Could not travel due to legal marriage delay and informed them as they don't accept without certificate. They are not helpful and charged me even though I did not stay

This is a beautiful property in a magnificent location. The rooms are gorgeous and views are lovely. Unfortunately the service is lacking generally. It really lets the brand down and taints the experience. I don’t know why but many of staff are unhappy and the managers are utterly incompetent. The breakfast manager was the worst. The buffet is missing essentials and he and the staff are annoyed by simple requests such as for butter or yoghurts. I would say the service at breakfast was some of the worst I ever experienced. Also, no water in the gym. The face cloths were never replaced in the rooms. For a 5* hotel, it is lacking in many areas.

I recently had a deeply unsatisfactory experience with this hotel. From the outset, the reservation process was marred by inefficiency and confusion. When I needed to postpone my booking, the ordeal went from bad to worse. Despite reaching out to the customer service team, no one seemed genuinely willing to assist, leaving me frustrated and out of pocket. The lack of support and communication has left a lasting negative impression. I strongly advise potential guests to exercise caution when considering this establishment.

The atmosphere of the hotel was warm and welcoming from management and reception staff all to bill boy . The room and the suite very clean comfortable to stay in . Recommend it to happy travelers to try wander full experience

This is more than just a hotel, this is a superbe alpine style resort with heart stunning decor and construction, it is the epitome of perfection, I would highly recommend you make a stop here and make it part of your Moroccan journey. it’s more than a stay, it’s an experience that will touch your senses and you’ll remember forever. The staff is the cream of the crop and attend to your every need before you even ask, the sauna is world class, the indoor heated pool is simply a joy. The rooms have a distinct home feel with a balcony overlooking a serene natural environment with birds flying overhead.

Michlifen in Ifrane has to be the ultimate place to stay if you are in or around the Fez area. Tucked away up the mountains, surrounded by lush and green forest, is a place where one can relax, refresh, re-energise and being spoiled by highly trained and professional staff. I visited Michlifen for the second time now and I have to stay, this hotel, its staff, service and facilities are exceptional. Kudos to all staff who literally go above and beyond to make guests’ experience special and memorable. Happy man here 👌🏽

The hotel is beautiful set in an excellent location. I have 2 issues to raise. One is that the staff are very helpful but their English is a bit limited. The second issue which is more important is that the air conditioner in our room was not working and we reported it 3 times to the hotel. However although many promises were made the air conditioner was not fixed and we spent a miserable night in a very hot room. Our room number was 117. Deo Scerri

This hotel is absolutely gorgeous. The property is amazing. The food was very good and the service and fantastic. Felt welcomed and well taken care of even though I don’t speak French or Arabic. The reception staff went above and beyond to help me.

I left the hotel with mixed feelings!!! Happy that I had a PERFECT STAY, sad that I m going to miss such nice, kind, genuine, friendly… family-like employees!!!! Special thanks to Safaa with the kindest warmest welcome! Ayoub the best mixologist you could possibly have…. This guy does wonders with drinks… you could have any drink/cocktail you could imagine he makes it happen!!!! Salah at the pool! His genuine smile and positively in the morning brightens up your day! Housekeeping attention to details! And touch down even at like 10pm!!!!!!!!! This people and I am sure many more make up the resort’s excellent reputation!! To me they are 5 shining starts of this beautiful resort! Mille Merci à tous!