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Гость
Гость проживал в нояб. 2024 г.
Пара
Отзывов: 9
4.0/5
Очень хорошо
Опубликовано 24 февр. 2025 г.
Nice location with great staff, will highly recommend to friends and family!
Перевести
Ответ от объекта размещения: Dear guest, thank you very much for your wonderful feedback. We are very pleased to hear that you enjoyed your stay with us and that you appreciated our staff. Your recommendation to friends and family means a lot to us! We look forward to welcoming you back soon. Best regards Natalie, Front Desk
Liang
Классический одноместный номер
Гость проживал в янв. 2025 г.
В одиночку
Отзывов: 6
5.0/5
Превосходно
Опубликовано 24 февр. 2025 г.
All great aspects of this accommodation: convenient location, welcoming atmosphere and delicious breakfast. The retro style decoration is impressive. Highly recommended for both convenience and a scenic experience seekers.
Перевести
Ответ от объекта размещения: Dear Liang, thank you very much for your great feedback. We are very pleased that you enjoyed the location, the atmosphere and our breakfast. We are also thrilled that you enjoyed the vintage decorations so much - we put a lot of effort into creating a unique experience for our guests. It's wonderful to hear that you will be recommending our hotel to others. We hope to welcome you back soon. Best regards Natalie, Front Desk
Losantas
Гость проживал в июля 2024 г.
В одиночку
Отзывов: 26
2.0/5
Опубликовано 18 авг. 2024 г.
There is only an electric fan in the room and no air conditioning, which makes it too hot at night, making it difficult to fall asleep and often waking up due to the heat. This is a big shortcoming for travelers who pursue comfort. In addition, although the retro style of the hotel has its own characteristics, the basic facilities need to be improved to provide a better accommodation experience. This stay was disappointing. I hope the hotel can improve this aspect and improve the comfort of guests.
Перевести
Ответ от объекта размещения: Dear Losantas, thank you for your feedback. We are sorry to hear that you had difficulties with the room temperature and sleeping comfort during your stay. We take your comment about the lack of air conditioning very seriously and will incorporate this into our future improvements. We are glad that you enjoyed the vintage style of the hotel, but we understand that basic amenities are paramount to the comfort of our guests. We appreciate your feedback and hope to convince you of our improvements during a future stay. Best regards Natalie, Front Desk
Гость
Гость проживал в мар. 2024 г.
Поездка с друзьями
Отзывов: 7
5.0/5
Превосходно
Опубликовано 21 апр. 2024 г.
It's a hotel with vintage stuffs collection, the lobby seems like a vintage gallery with great collection. The staffs are friendly and there are various delicious choices for breakfast, including hot meal and fresh fruit ! They also gave free transportation tickets around interlaken for the whole period of stay. Will stay again in this hotel when visiting Interlaken. Thank you CE hotel !
Перевести
Ответ от объекта размещения: Dear Guest, thank you very much for your wonderful feedback. We are delighted that you enjoyed our vintage collection and the special atmosphere in the lobby. We are also glad that you enjoyed our friendly staff and the varied breakfast selection. We look forward to welcoming you back on your next visit to Interlaken. Best regards Natalie, Front Desk
Гость
Гость проживал в сент. 2024 г.
Поездка с друзьями
Отзывов: 2
5.0/5
Превосходно
Опубликовано 4 янв. 2025 г.
The hotel is lovely, clean, and well-managed. The manager is attentive, and the location is convenient. Highly recommended!
Перевести
Ответ от объекта размещения: Dear Guest, thank you very much for your wonderful feedback and your recommendations. We are delighted that you enjoyed our hotel, the cleanliness and the management so much. We very much appreciate your praise for our manager and the location. We look forward to welcoming you back soon and are always at your disposal - see you soon at the Calton-Europe Vintage Hotel. Best regards Natalie, Front Desk
cool_dude
Гость проживал в сент. 2024 г.
Пара
Отзывов: 8
1.5/5
Опубликовано 17 окт. 2024 г.
I would say worst hotel to stay for even for one day, starts with the reception guy, i can not recall the name but David Spiez something, feels like he has been punished to do this job, his eyes are half open and half asleep, and demonstrates everything like a school kid is reading a book, we arrived at 7:00 pm so i expected naturally a late checkout at 12:00, but they can not do that, come on you are not running a palace
Half of the things in room dosent work specially lights and charging pods
If you are sick middle of night you can not connect them otherwise they charge 50 Swiss francs, seriously, one will die waiting
Elevator is ages old, while checking out i had to stepped down to tell them to look at it as other 3 rooms people are waiting to come down
All in all nothing good about this hotel except in front of station, just old structure glorified with antique stuff and overpriced
Also who keeps the key at reception while going out for dinner😄
Перевести
Ответ от объекта размещения: Dear Guest, thank you very much for your feedback. We are sorry to hear that your stay with us did not meet your expectations. We take your comments regarding the service and room facilities very seriously and will use them to improve our services. We are also sorry to hear that you had problems with the check-out and facilities. We value all feedback as it helps us to improve our service. We hope that you will have a better experience at our hotel in the future. Best regards Natalie, front desk
Гость
Гость проживал в мар. 2024 г.
Пара
Отзывов: 2
4.5/5
Замечательно
Опубликовано 8 апр. 2024 г.
Friendly front desk staff and the hotel location is gorgeous.
The frontdesk helped me with an early checkin and also upgraded my room with a bath-tub. The view from the room balcony was Mesmerizing and nothing short of a heavenly view…
The breakfast was descent, however a little short of vegetarian options.
The chocolates at the reception desk were amazing, better than Lindt. I wish I could know where they sourced them from😁
Harder Kulm (Top of Interlaken) entrance is just in front of the hotel.
The market is at walking distance and also the OST station is very closeby.
Thanks Carlton Team for making our stay pleasant and memorable…
Ciao!
Перевести
Ответ от объекта размещения: Dear Guest, thank you very much for your wonderful feedback. We are delighted that you enjoyed our friendly reception staff, the location of the hotel and the view from the balcony. We are also pleased that we were able to accommodate your stay with an early check-in and room upgrades to your satisfaction. We note your comment regarding the vegetarian breakfast options and will take this into consideration. We are pleased to hear that you also enjoyed the chocolates - we will be happy to pass this information on to the team. Thank you also for mentioning the convenient location of our hotel, which is a great advantage for many guests. We hope to welcome you back soon and wish you all the best. Best regards Natalie, Front Desk
Lingguohui
Гость проживал в авг. 2024 г.
Семья
Отзывов: 8
4.7/5
Потрясающе
Опубликовано 29 окт. 2024 г.
Nice over one hundred year vintage hotel, very convenient location
Перевести
Ответ от объекта размещения: Dear Linggouhui, thank you very much for your positive feedback. We are delighted that you enjoyed our hotel, which is over a hundred years old, and its favourable location. We hope to welcome you again soon. Best regards Natalie, Front Desk
Анонимный пользователь
Гость проживал в окт. 2023 г.
Пара
Отзывов: 4
2.5/5
Опубликовано 2 дек. 2023 г.
I reserved one queen bed room and is mentioned one the room type but they assigned me is still are twin bed.
Room is old and no amenities.
No minibar in room but you can do the natural freezer if you are travel during winter time .
This hotel is not recommended.
Перевести
Ответ от объекта размещения: Dear Guest, Thank you for your feedback. We are sorry that the room did not meet your expectations and that you did not receive the queen bed room you booked. We take your comments about the facilities and amenities seriously and will discuss these internally to improve our service. We hope you will give us another chance in the future. Best regards Natalie, Front Desk
Geeson
Классический двухместный номер
Гость проживал в февр. 2024 г.
Пара
Отзывов: 70
1.0/5
Опубликовано 22 мар. 2024 г.
Unable to travel due to lost of passport in Italy. Hotel management not allow to cancel the booking
Перевести
Ответ от объекта размещения: Dear Geeson, thank you for your message. We are sorry to hear that you were unable to travel due to the loss of your passport in Italy. Unfortunately, due to our cancellation policy, we are unable to cancel the booking. We apologise for the inconvenience caused and hope to welcome you back in the near future so that we can provide you with a better service. Best regards Natalie, Front Desk
Sam
Улучшенный двухместный номер
Гость проживал в июля 2023 г.
Поездка с друзьями
Отзывов: 10
4.0/5
Очень хорошо
Опубликовано 12 сент. 2023 г.
Location was super good, very close to the Interlaken Ost. The breakfast was so-so. The room was big but the facilities were vintage
Перевести
Ответ от объекта размещения: Dear Sam, thank you very much for your feedback. We are pleased that you liked the location and the size of the room. We take your comments about the breakfast and room amenities seriously and will work to improve. We hope to welcome you back soon. Best regards Natalie, front desk
Wandering Lassie
Улучшенный двухместный номер
Гость проживал в июля 2023 г.
В одиночку
Отзывов: 22
4.0/5
Очень хорошо
Опубликовано 16 авг. 2023 г.
The hotel is in a nice location-not far from the park where paragliders land, and it is right on the main street. The Interlaken Ost Banhof is al just a few meters away, making it very convenient to travel. Breakfast was awesome with a lot of variations. The staff were all nice as well. The room is kind of old with the floor creaking when you walk, but is well- maintained.
Перевести
Ответ от объекта размещения: Dear Wandering Lassie, thank you very much for your positive feedback. We are very pleased that you liked the location of the hotel, the breakfast and the service. We appreciate that you emphasised the convenience of the proximity to the train station and the variety of the breakfast. We appreciate your comment about the room and the creaky floor and will continue to work to improve the comfort for our guests. We look forward to welcoming you back soon! Best regards Natalie, Front Desk
Ответ от объекта размещения: Dear NoSL, Thank you for your positive feedback. We are pleased that you enjoyed our convenient location, the friendly staff and the breakfast. We greatly appreciate your feedback and hope to welcome you back soon. Best regards Natalie, Front Desk
Гость
Гость проживал в янв. 2024 г.
Семья
Отзывов: 7
5.0/5
Превосходно
Опубликовано 8 февр. 2024 г.
Very pleasant stay, nice view of the mountains and the river
Перевести
Ответ от объекта размещения: Dear Guest, thank you very much for the great feedback. We are delighted that you enjoyed your stay and the view of the mountains and the river. We hope to welcome you back soon. Best regards Natalie, Front Desk
W-Y
Гость проживал в нояб. 2022 г.
Пара
Отзывов: 7
4.2/5
Очень хорошо
Опубликовано 4 янв. 2023 г.
Room was very neat and it was very near the station. Super convenient
Перевести
Ответ от объекта размещения: Dear W-Y, Thank you very much for your lovely feedback! We are delighted that you were so pleased with the cleanliness of the room and the proximity to the railway station. We are pleased that your stay was so comfortable and hope to welcome you back soon! Best regards Natalie, Front Desk