The Gailes Hotel & Spa

Clean Room, Great Food, Staff were fantastic. We were staying for a family funeral so we didn't get much time to explore the area. Could not fault the hotel at all.

We stayed on Saturday 27th April. The hotel was lovely; clean and very well maintained, as was the outdoor areas. We had a small mishap with our door (these things happen). How it was handled was amazing though and hat off to staff member Vikki. Outstanding service and so polite and friendly. She was amazing! Staff at reception and the bar area were all great too! We tried out the adjoining golf range which was brilliant ! Staff member in GGs cafe - a smile; a please & thanks would be nice though. Overall, a very enjoyable stay in a very modern; lovely hotel with some great service. I will definitely visit again

We trip to what we’d call our local, been visiting the Gailes for many years for food & drinks, thought we would introduce our new neighbours to the establishment. Well we were in for a shock, overcharged by over £253.00, the so called bar manager was so rude and obnoxious she actually thought the bill was correct, anyway after a huge argument the bill was sorted and I was told I wasn’t welcome anymore. We came home and emailed the owner, Malcolm, but seems he must think this wasn’t a problem as we’ve had no reply. Anyway folks, check your bill before paying, especially at the Gailes.

The spa package enjoyed by 3 of us celebrating a 40th birthday was great value. The welcome and customer service was outstanding, facilities, food and drink were all excellent, but the friendly, helpful staff make The Gailes stand above other hotels.

Had a lovely late lunch at Gailes . Food was great and staff were very efficient and attentive, especially our waitress Ilse. Will definitely be back.

This place is absolutely class in every way. Before we arrived I was given lots of information and advice for our Golfing stay. On arrival we were not disappointed with check in, facilities, accommodation. Our party of golfers was 11 and everyone loved the place especially the Full Scottish Brekki. Yum of the highest degree. While we did not have any dinner there because of our golfing schedule we were on request given the best advice on where to go to as a group to watch rugby and golf. Amanda in Reception even rang ahead and booked food and a place to watch sports. Thank you Alison and Amanda and another so helpful lady ( cannot think of her name). The lady who rang The Fox pub for us, booked our Taxis. The SPA was just great, especially after our golf. I can definitely say as Irish golfers we were treated and spoiled by this place and WILL DEFINITELY BE BACK! BEST best rgds John Burke, Jason Burke, Dylan Burke, Keith Sciasia, James Carolan, Dan Shaughs, Willie Armstrong, Yohann Ott, Sean & Donal Simmie and Cian Jordan

Wife and I had an overnight stay with some spa treatments, we loved it! Hotel reception/check-in quick and an friendly, room was ready although we were a bit early and was clean and tidy. Bar and restaurant are pleasant with great menu, well-prepared food, friendly and quick service. Spa and grounds are lovely and treatments were brilliant. Will go again!

The room we got needs updating and had view of the bins. No thought there,” maybe a screen”. The bed was okay but not great. The restaurant staff welcome could be improved 100% food was not great. Could have got better at a cafe. I thought staff needed retrained in hospitality. Came away feeling deflated. But the spa was great.

Myself and my daughter have visited the Gailes a few times and have never been disappointed , the staff in both hotel and spa are very friendly and helpful and cannot do enough for you the treatments are amazing and the girls tailor these to your needs by listening to what you want we will definitely be returning again