Residence Inn Dallas Las Colinas

Room was very large and spacious had a very homely feel. Breakfast had a very good selection of food including options for those with dietary requirements like myself as I can’t eat dairy. As a seasoned traveller I can say this is not often come by with hotels especially in America. Would definitely stay again.

Rooms were excellent

Great service experience from Brenda Brown and Gabriel Platt!!!! The breakfast was great and Brenda was very nice, Gabriel allowed me to park for a short time in front because it was raining! They treat me very nice and made sure my stay was great!!!!!!!! Thank you so much and keep doing your amazing job!!! See you soon guys!!!

I've been coming here for years just to attend the Cowboys vs. Giants game. We literally take over the entire hotel and the staff is amazing. Brenda is spectacular and we have started to see her like part of the family. I can't recall the woman's name at the front desk but she was amazing and extremely professional.

No hair dryer. Had to ask. No iron/ironing board. Had to ask. No hangers Floor of tub was black. Needed scrubbing. Bathroom door off center. Didn’t stay shut. Most convenience outlets loose. Needed to jiggle to jiggle plug to energize. Grounds poorly maintained. Housekeeping came to room only twice for a one-week stay. 2nd time just knocked and asked if I needed anything. Did not freshen room. Room quality/condition way below Marriott standard. One day hot breakfast was good. All cooked in-house. Next day hot breakfast was all prepackaged items warmed up. Next day a mix if both. Convenient parking Ice maker in freezer was great Fireplace nice touch Very convenient location

Great staff, breakfast and front of the house, but our room was gross. The carpet was stained with, blood, nail polish? There were nasty white streaks on the cabinets and the towel bar kept falling off the wall. The room needs a deep clean and get rid of the nasty carpet! It even felt gross to walk on. It was very obvious that the room has not been taken care of properly. This room was not up to Marriott standards.

Staff was great! Easy check in and check out. The place was nice and clean. The area is close to everything we went for. Great experience overall.

My stay at the residence inn was exceptional all thanks to the woman at the front desk known by the name of Breeanna. She went above and beyond to make sure our stay was fabulous! Answered every question, was warm and attentive, and made every provision necessary so me and my family were comfortable. Beyond that my room within itself was spacious and my stay was comfortable. There were a few minor hiccups towards the end of the night (not sure who they have working night shift, they were not the kindest) but all in all it was a pleasant experience.

The hotel is old and dated. The room smelled funny and could have been cleaner. Not a good value for the money.