Hotel Fariones

性價比太低的當地最高檔最貴的五星級酒店。該酒店早餐很一般，我們訂的是4千多一晚的房，住了三晚。房間沒有抽紙，沒有牙刷，沒有浴帽和棉簽，也沒有刮鬍刀。和前台要了兩次才送到，三天衹給了一次😿拖鞋濕了搞房間衞生也不給換，三天衹給一雙拖鞋，真不可思議……酒店的桑拿要60歐/人，免費的衹能到馬路對面的公共體育場所。我們每年在歐洲度假住過的無數五星級酒店這是性價比加服務差的酒店！

A lovely stay at Hotel Feriones. From the moment you walk through the doors the most wonderful smell hits you. Your relaxing stay starts from here. We stayed in a junior suite, which was lovely. At the start of the stay we had a leak from the air conditioning. On reporting to Reception enroute to breakfast, they resolved quickly and efficiently. We stayed on a breakfast only basis (group of 5) and we were all very happy with the breakfast. Infinity pool is beautiful and the surrounding grounds are a delight and complement the pool wonderfully. The Sports Centre (pretty much opposite hotel) is an added bonus if you want to train (especially for those wanting Hyrox equipment). Free of charge - charges only apply if you want to hire tennis court etc. I think a steam room / sauna (free of charge) would be an added bonus, but there appears to be charges applied if using the sauna within the hotel wellness centre. However, this wouldn’t stop me from returning to this delightful hotel.

We have been regular guests at the Hotel Fariones in Puerto del Carmen for the last three years since covid. The hotel is in a fantastic ocean facing location surrounded by lush grounds. In these grounds there are activities such as yoga and Pilates classes on a daily basis. The staff are generally excellent and the hospitality is first class. It’s seems unfair to pick out names but here goes anyway – Manuela, Sylvia and the manageress Harriet are all ones that come to mind. Also Olga the Ukrainian waitress was excellent but sadly she’s moved on to another hotel. The buffet breakfasts are very busy but the service is efficient despite the numbers. The rooms with ocean facing balconies can be hard to leave, but there’s plenty of restaurants and shops in the local neighbourhood as well as the beach and promenade. Our only complaint is that the hotel consistently seems incapable of arranging airport transfers as requested. We are definitely not White Lotus types but do travel with two large cases which don’t fit in the back of a regular saloon car – so we always specifically request something large such as a Mercedes V class for our transfers. But the Hotel Fariones seems incapable of getting transfers right. It has a recurring theme whatever we do over the last few years. On our last stay in April the transfers were messed up both on arrival and departure – the latter was particularly irritating as the previous day our concierge service had been assured by Laura from guest experiences that a minibus had been booked for our transfer to the airport. However, when we checked out we found a small family saloon waiting for us and there was no way it could take our two cases. We lost 40 minutes as a replacement vehicle was arranged – this involved lots of running around from Harriet which should not have been needed. When we eventually reached the airport we were - despite all our best efforts to arrive early - greeted by the back of a very long and slow moving queue. By the time we made it through security the plane was already boarding and there was no time to buy water for the flight. This made for a needlessly stressful end to what had otherwise been a very relaxing holiday with all the long walks and yoga and pilates. So the persistently botched transfers are the sole reason for the reduced star rating. Everything else deserves five stars and we are planning to try our luck again with the hotel’s airport transfers in October. Maybe they should find someone else to organize the transfers.