Hotel la Joya Isla Mujeres

My time at La Joya was fantastic. The staff are unbelievably friendly. The room was perfect for me and the staff went out if their way to ensure my stay was great. Hector was unreal and helped with every single thing I needed. The food was delicious and the hotel was the perfect place for me to unwind and kick back. I’d definitely return here the next time I visit the island. Missing it already!!

The beachfront is great and the breakfast on the patio was a delight.

The hotel itself is wonderful - hence the 5 star rating. The rooms are a little dated but are clean, have great views and provide you with comfortable beds and everything else you need to enjoy your stay. Breakfast, lunch and dinner on your balcony is a dream and was one of my favorite things. The property is located on a slightly steep hillside that cascades down to the sea. Those with mobility issues should be aware that there are many steps and there isn’t an elevator. A note on the surroundings and what I would change if I visited again. We preferred this end of the island. In my opinion, it’s much easier to relax. It’s quieter and there are far less people compared to the Playa Norte/Downtown area. We broke our trip up into two stays with Hotel La Joya being our first and then we moved up to a hotel close to Playa Norte. Next time, I would probably stay here the whole time and seek out a good deal for an extended golf cart rental.

We arrived tired, hot with thumping loud music from a nearby hotel. The next day and rest of the week was just lovely. We grew to love the place.

Rooms are getting a bit worn but beautiful location and view. Very nice pool.

This hotel is a hidden gem and we are so lucky to have stayed here. This property is overflowing with old charm. Beautiful hotel on a cliffside with ocean views and ocean access, a pool, restaurant/bar, and very nice staff. My husband and I are childless, budget travelers in our 20s, but we chose to spend a little more for a room with an ocean view and it was 1000% worth it. The staff brought breakfast to our patio every morning and we felt spoiled. We were walking distance from a few restaurants, stores, recreation areas, and Punta Sur (10 mins). Food and drinks at the restaurant were great. Also the AC in the room was excellent and much needed. For us, this property was nearly perfect. However, it is a property with character, so there are some quirks. It is not the most updated, the wifi isn’t the greatest, and it didn’t seem the most handicap accessible (lots of stairs). The continental breakfast is a basket of rolls, sliced fruit, yogurt, OJ, and coffee (eggs, meat, pancakes, etc. available for an additional charge). For us, this was not a problem, but let this set your expectations accordingly.

I have mixed feelings about this property; the staff is fantastic. I don't have anything bad to say about the service. The hotel itself could have some improvement, I think I just had the bad luck of booking my stay so late that I ended up paying around 300 bucks the night, and that didn't feel worth it. The rooms are big enough and comfortable but at 300 bucks the night it felt that something was lacking. For future guests of this property, this hotel is located in the southeast part of the island; you'll need a taxi to go to the downtown area or Playa Norte, the best beach on the island. Bring bug spray because the mosquitos in the outdoors are terrible. This hotel has water filters so that was a good amenity, there is beach access, but it's very rocky so bring water shoes. The hotel is also close to Garrafon, where you can do snorkeling and Punta Sur where you can watch the sunrise.

A must stay!! Adorable and very convenient to local foods, venues, and attractions!!! Easy golf cart ride to the whole isle!!!

Quiet, peaceful, beautiful, quaint… luved breakfast on the terrace!