Bebek Hotel by the Stay Collection Adults Only

Отличное расположение, район Бебек, приветливый персонал и неяркое оформление, замечательный отель Босфор

Недавно я имел удовольствие остановиться в отеле Bebek на берегу Босфора в Стамбуле и не могу нахвалиться своим опытом. Персонал в этом отеле был невероятно услужлив и сделал все возможное, чтобы мое пребывание было приятным. С того момента, как я приехал, я почувствовал себя желанным гостем и окруженной заботой. Сотрудники стойки регистрации были внимательны и любезны, предоставили мне всю необходимую информацию и помощь. Они всегда были готовы предложить места, которые стоит посетить и пообедать, гарантируя, что я максимально эффективно проведу время в Стамбуле. Сам отель красивый и чистый, с комфортабельными номерами и потрясающим видом на Босфор. Предоставляемые удобства были на высшем уровне, что сделало мое пребывание еще более комфортным и приятным. Внимание к деталям во всех аспектах дизайна и услуг отеля было действительно впечатляющим. Что действительно отличало The Bosphorous от других отелей, в которых я останавливался, так это отзывчивость персонала. Они приложили все усилия, чтобы мои потребности были удовлетворены и превзошли мои ожидания. Будь то организация транспорта, бронирование или просто ответы на мои вопросы, они всегда были рядом с улыбкой и готовностью помочь. Я не могу не поблагодарить персонал отеля The Bosphorous за исключительное обслуживание. Они действительно сделали мое пребывание в Стамбуле незабываемым, и я очень рекомендую этот отель всем, кто посещает этот район. Если вы ищете отель с внимательным персоналом, потрясающими видами и комфортной атмосферой, The

Rooms and suites have an amazing view (for the ones on the sea side). As for the rest it’s a huge disappointment, to say the least. You’d be much better welcomed in other hotels in Istanbul, especially for this price. They have a very nice terrace restaurant by the water, which you can barely access, except for breakfast. Food is nothing special. It is impossible to book it for lunch or dinner, even if you have a suite. The staff is very rude and doesnt care if you are a hotel resident. This same restaurant turns into a club (which you still can't access) with extremely loud music making it simply impossible to sleep until it stops ... After 5 am. On top of that, we had almost one hour in the complete dark as there was no power in the building. It’s clearly not a hotel. It’s a posh restaurant/club, with average food, high prices, rude staff, and some rooms available upstairs with low consideration for its residents.

I went to have breakfast in the hotel and I’ve been many times to this hotel before I went today and honestly I never saw such a thing in my very racist to us the staff were very rude and racist to us they treated us like we’re nothing and they didn’t respect us we came stayed half an hour and left honestly I booked for next week to this hotel and after I saw the treatment I canceled my booking racism and disrespect and I’ve traveled the world I’ve been to all Europe UK US and I never faced any racism except here

A trendy restaurant masquerading as a Hotel — come here if you are a local influencer — but as a guest of the Hotel — stay far far away. We waited for one hour for a table to eat our first night while the locals streamed in, the breakfast service was non existent — want your water filled up, ask, want to order, ask, the wait staff scurries around serving almost no one, looking, not serving. I have a suite — to get it cleaned — you guessed it, ask to make sure bc otherwise they won’t clean it. The staff wears all black — they look cool — but do not serve their guests. Their sole aim is to serve the local glitterati, such as it is. It is beyond disappointing and despite many pleas for service, in a suite no less, the cool kids here can’t seem to figure it out. Come and pose — just don’t stay.

My family has been coming to Bebek hotel for the last 20 years. How disappointing to see what’s happened to it since its purchase by The Stay. The new owners prioritize running a nightclub, not a hotel. Music was going every night of the week but became intolerable on Friday night. I asked at 1:00 am for the music to be turned down. Management would not do it. The music was so loud the floor was vibrating. I was traveling with two octogenarians who were so disoriented from lack of sleep that we had to check out the next morning, something I’ve never had to do during a hotel stay. I asked for a refund of the night we could not sleep, and the hotel consented. We left with a folio committing this and within 2 hours I got a text from the manager reneging on the commitment. The worst hotel experience I’ve had in decades of traveling.

Beautiful hotel with a great rooftop but terrible service and way overpriced. I booked almost a week at the hotel and had to check out half way, given the quality of service. Let me add this is the first time I’ve written a negative review and I travel a lot.

I had booked 3 nights,Sept. 6-9, 2023 paying an extra night because I was scheduled to land this morning, Sept. 7th at 5:50am in Istanbul and wanted to make sure I could check in first thing in the morning upon my long journey from the States. My flights yesterday were all delayed several times and eventually cancelled due to storms in the Chicago, Detroit and Cleveland area. Obviously missed my connecting flight to IST makng it impossible to get there until the 9th without having to buy an entirely new air ticket. With all of that said, when I asked my travel agent (American Express Travel) to call to cancel, Bebek hotel refused to refund any of the $2726.38 that they charged in full on my card prior to my arrival. Very bad business. Do not book Bebek. Could not check in due to disasterious weather and they are not willing to accommodate.